Kaylan Waller
Smyrna,TN
Summary
Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges and allows for utilization of interpersonal skills, excellent time management, and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Legislative Auditor
Tennessee Comptroller Of The Treasury
08.2022 - Current
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
CAMC Representative
Comcast
10.2019 - 03.2021
- Administrated support and facilitated interactions with customers regarding sales, technical repair, and appointments
- Promoted services to customers and advised technical support to install equipment adequately
- Delegated escalations to provide the correct level of support based on customers' requests.
AmeriCorps Vista Marketing Intern
YMCA
05.2019 - 08.2019
- Produced meaningful content to advertise informative information to engage the community and members
- Managed all YMCA social media platforms
- Publicized daily post, blogs, and fliers
- Produced multimedia content to drive community engagement and retention
- Collaborated with community leaders by hosting events to promote YMCA core values.
Marketing & Communication Senior Internship
Tennessee Wesleyan University
08.2018 - 04.2019
- Administrated university website welcome page, sports page, and social media platforms
- Produced written and digital content for promotional distribution for the university
- Published university informative staff emails and press releases to community
- Scheduled on campus interviews for promotional information
- Assisted with sporting events commentating.
Student Success Center Work Study
Tennessee Wesleyan University
08.2016 - 04.2019
- Communicated with professors to obtain greater awareness that would enhance students to achieve academic success
- Administrated emails to communicate best practices for students’ academic success
- Assisted with coordination of academic events for student involvement on campus
- Organized confidential information using Microsoft Word, Excel, Outlook, and student portals.
Summer Director of Counselors
Camp Lookout
05.2017 - 08.2018
- Provided proactive collaboration with counselors to create an atmosphere for fun and learning
- Assessed personality of counselors to ensure appropriate assignment to campers
- Trained and supervised counselors to enhance appropriate communication and supervision skills
- Created and organized confidential documents for camp records.
Education
B.S. in Communication Studies -
Tennessee Wesleyan University
Athens, TN05.2019
Skills
- Audit reporting
- Workload Management
- Analytical research
- Technical writing
- Relationship Building
- Press Release Writing
- Customer Service
- Problem-solving abilities
Hobbies and Interests
Freelance Writing & Research
Timeline
Legislative Auditor
Tennessee Comptroller Of The Treasury
08.2022 - Current
CAMC Representative
Comcast
10.2019 - 03.2021
AmeriCorps Vista Marketing Intern
YMCA
05.2019 - 08.2019
Marketing & Communication Senior Internship
Tennessee Wesleyan University
08.2018 - 04.2019
Summer Director of Counselors
Camp Lookout
05.2017 - 08.2018
Student Success Center Work Study
Tennessee Wesleyan University
08.2016 - 04.2019
B.S. in Communication Studies -
Tennessee Wesleyan University
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