Kaylana Boben
Chesapeake ,VA
Summary
Driven Operations Specialist with a proven track record at USN as a combat veteran, excelling in logistics management and team collaboration. Demonstrated ability to enhance operational efficiency and customer satisfaction through analytical thinking and excellent communication. Skilled in radar operation, controlling aircraft in combat zones and adept at leading teams to achieve mission-critical results.
Overview
6
6
years of professional experience
Work History
Operations Specialist
USN
05.2020 - Current
- Air intercept controller
- Managed/controlled Aircraft as well as ships using radars
- Worked well in a team setting, providing support and guidance.
- Managed 20 personnel team members
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
Waitress
Diflippios
06.2018 - 04.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Ariton High School
Ariton05.2019
Skills
- Logistics Management
- Resource Planning and Scheduling
- Air traffic control
- Operational planning
- Time management abilities
- Excellent Communication
- radar operator
- Strong Work Ethic
- Team Collaboration
- Analytical Thinking
- Combat Operations
- Weapons Handling
Timeline
Operations Specialist
USN
05.2020 - Current
Waitress
Diflippios
06.2018 - 04.2020
High School Diploma -
Ariton High School
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