Kaylana Williams
Sacramento,CA
Summary
Dynamic and results-driven professional exceeding sales target. Expertise in providing tailored customer service an client relationship. Strong analytical skills with a focus on accuracy and thoroughness.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Earth1
Sacramento, CA
12.2025 - Current
- Responsible for planning, creating, and executing digital content strategies
- Analyzed performance metrics and algorithms to refine content strategy
- Ensured timely delivery of posts aligned with marketing campaigns.
- Created visually appealing social media graphics and event promotion.
- Skilled in client relations to amplify brand awareness and engagement.
- Created and maintained web management
Leasing Specialist
Weidner Property Management
Sacramento, CA
04.2024 - 01.2026
- Managed lease documentation and ensured compliance with company policies.
- Ensured optimal performance, tenant satisfaction, and asset value preservation
- Skilled in Yardi,CRM,Real Page,Excel and Knock
- Collaborated with maintenance teams to address tenant requests promptly.
- Handle sensitive financial information with confidentiality and professionalism
Leasing Consultant
FPMG
Sacramento, CA
04.2023 - 01.2024
- Facilitated leasing processes by conducting property tours and responding to inquiries.
- Assisted in tenant screenings and application reviews to ensure compliance with rental policies.
- Developed marketing strategies to promote available units, increasing visibility and interest.
- Managed lease documentation and ensured accuracy in contract execution.
- Lease up Apartment
Leasing Consultant
FPI
Sacramento
02.2022 - 09.2023
- Executed application processing to ensure timely and accurate evaluations.
- Performed various files and accurate lease agreements
- Facilitated the completion of monthly market surveys and analysis.
- Negotiate and execute contracts with vendors and service providers
- Cultivated relationships by delivering information and promoting services effectively.
- Monitored and enforced adherence to all applicable laws and regulations.
- Mastered real estate administrative processes to enhance operational efficiency.
Server
Daikon
Sacramento
01.2022 - 08.2023
- Strong customer service skills with the ability to handle customer inquiries effectively
- Engage with guests to enhance their dining experience and promote customer satisfaction
- Collaborate with team members to deliver efficient and high-quality service
- Excellent guest services skills with a friendly and approachable demeanor
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Familiarity with POS systems
Barista
Starbucks
Sacramento
04.2021 - 08.2022
- Demonstrated excellent customer service skills, creating a positive and memorable experience for each customer
- Mastered the operation of coffee brewing equipment and maintained knowledge of beverage recipes
- Processed cash transactions accurately and efficiently
- Collaborated with team members
- Assists with the morning and evening preparation of the store
Education
GED -
Inderkum High School
08.2021
Associate of Arts - Business Communication
Sacramento State
Sacramento, CA08.2024
Skills
- Customer service
- Time management
- Social media management
- Critical Thinking
- Teamwork and collaboration
- Content creation
Timeline
Social Media Manager
Earth1
12.2025 - Current
Leasing Specialist
Weidner Property Management
04.2024 - 01.2026
Leasing Consultant
FPMG
04.2023 - 01.2024
Leasing Consultant
FPI
02.2022 - 09.2023
Server
Daikon
01.2022 - 08.2023
Barista
Starbucks
04.2021 - 08.2022
GED -
Inderkum High School
Associate of Arts - Business Communication
Sacramento State