Kayla Shyanne Allen
Burnsville
Summary
Detail-oriented Pharmacy Technician with expertise in processing prescriptions and ensuring compliance with safety regulations. Proven track record in inventory management and customer service.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Hospital Drive Pharmacy
Spruce Pine
10.2022 - Current
- Processed prescription orders accurately and efficiently for patient needs.
- Assisted pharmacists in medication preparation and dispensing tasks.
- Maintained inventory levels for medications and supplies at the pharmacy.
- Operated pharmacy software for prescription management and record-keeping.
- Ensured compliance with safety regulations and pharmacy policies daily.
- Collaborated with healthcare team members to support patient care initiatives.
- Trained new staff on operational procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Filling Operator
Baxter Healthcare Corporation
Marion
02.2020 - 01.2022
- Operated filling machines to package pharmaceutical products efficiently.
- Monitored production lines for quality and safety compliance.
- Maintained equipment by performing routine cleaning and minor repairs.
- Collaborated with team members to ensure smooth workflow during shifts.
- Followed standard operating procedures for filling processes and documentation.
- Conducted regular inspections of filled products for defects or inconsistencies.
- Trained new operators on machine operation and safety protocols.
- Assisted in inventory management by tracking supplies and materials used.
- Assessed finished products against customer requirements prior to shipment.
- Documented daily tasks performed in accordance with Good Manufacturing Practices.
- Monitored machinery performance and reported malfunctions or breakdowns in a timely manner.
- Ensured compliance with safety regulations while operating the machinery.
- Provided support in training new employees on proper operation of the filling equipment.
- Collaborated with other departments to ensure efficient workflow throughout the entire manufacturing process.
- Stored raw materials according to established guidelines.
Shift Supervisor
CVS Pharmacy
Spruce Pine
06.2021 - 12.2021
- Supervised daily operations and coordinated shift activities for team efficiency.
- Trained and mentored new employees on store policies and procedures.
- Managed inventory levels and ensured proper stock placement on shelves.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Assisted customers with inquiries, providing excellent service and support.
- Implemented loss prevention strategies to reduce shrinkage within the store.
- Scheduled staff shifts to align with peak customer traffic times effectively.
- Collaborated with management to improve store processes and enhance team performance.
- Provided on-the-job training to new staff members.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
Education
High School Diploma -
Mayland Community College
Spruce Pine, NC06-2026
Medical Coding And Billing - Medical Coding And Billin
Penn Foster Career School
Scranton, PA07-2026
Skills
- Medical coding
- Billing processes
- Customer service
- Data entry
- Inventory management
- Team collaboration
- Insurance billing
- Proper labeling procedures
- Answering customer questions
- Processing payments
- Dosage form preparation
- Problem-solving skills
- Drug interaction awareness
- HIPAA
- Pharmacy operations
- Drug utilization review
- Drug inventory control
Timeline
Pharmacy Technician
Hospital Drive Pharmacy
10.2022 - Current
Shift Supervisor
CVS Pharmacy
06.2021 - 12.2021
Filling Operator
Baxter Healthcare Corporation
02.2020 - 01.2022
High School Diploma -
Mayland Community College
Medical Coding And Billing - Medical Coding And Billin
Penn Foster Career School