Michelle Blair

Assisted pharmacists in preparing medications, ensuring compliance with safety regulations.

• Processed prescription orders accurately and efficiently using pharmacy management software.
• Maintained inventory levels by conducting regular stock checks and ordering supplies as needed.
• Educated patients on medication usage, potential side effects, and storage requirements.
• Collaborated with healthcare professionals to streamline patient care processes and improve service delivery.
• Trained new staff on pharmacy protocols, customer service standards, and system operations.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Utilized pharmacy management software to process prescriptions efficiently.

• Processing Prior Authorizations
• Using Cover My Meds
• Familiar with Multiple UM programs
• Medical Terminology
• Adjusting Claims
• Quality Assurance
• Data Entry
• Medicare Part D
• Rxclaim
• ICD 9
• ICD 10
• Process prior authorizations from several UM programs
• Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
• Managed medication inventory, ensuring proper stock levels and timely reordering of supplies.
• Educated patients on medication usage, potential side effects, and adherence strategies.
• Collaborated with healthcare professionals to resolve prescription issues and enhance patient care.

• Daily Tasks consist of:
• Data Entry
• Using Microsoft Excel, One Note, Outlook
• Adobe
• Medicare Part D
• Appeals requests
• P2P Scheduling
• Commercial Reviews
• Conducted detailed reviews of medication utilization patterns to identify potential discrepancies or concerns.
• Assisted in developing training materials for staff on pharmacy-related processes and systems.
• Analyzed pharmaceutical data to support clinical review processes and improve patient outcomes.

• Sorted packages to be shipped to destinations
• Checked orders to ensure it was the right products that were fulfilled in each order
• Problem solved any orders that were not accurate

• Assisted with making the store look efficient
• Complete projects, and accurate bay cleaning
• Labeled merchandise with prices