Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
3
3
years of professional experience
Work History
Accounts Receivable Training Specialist
DigiKey
Thief River Falls, MN
06.2024 - Current
Developed and maintained training materials, including job aids, handouts, and presentations.
Created assessments to evaluate the effectiveness of training programs.
Provided technical support during online training events using web conferencing tools.
Identified areas for improvement within existing training programs and provided recommendations for change.
Managed multiple projects simultaneously while adhering to tight deadlines.
Assessment Specialist
DigiKey
Thief River Falls, MN
09.2022 - 06.2024
Developed assessment strategies and techniques to measure program outcomes.
Conducted data analysis of survey results and created reports for senior management.
Implemented data collection plans and procedures to assess programs' effectiveness.
Prepared detailed reports summarizing findings from assessments.
Reviewed existing instructional materials and proposed changes as needed.
Accounts Receivable
DigiKey
Thief River Falls, MN
12.2021 - 09.2022
Reviewed and verified invoices for accuracy and completeness.
Processed payments received from customers in a timely manner.
Reconciled discrepancies between accounts receivable and payable ledgers and bank statements.
Resolved customer inquiries related to accounts receivable and payable issues.
Created payment plans with customers as needed to facilitate timely payments.
Responded promptly to customer requests or complaints regarding billing matters.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.