KAYLEA CARDINALI
Lockport,NY
Overview
12
12
years of professional experience
Work History
Senior Caseworker
Niagara County Department of Social Services
Niagara Falls, NY
12.2023 - Current
- Maintain a full caseload with less direct supervision, assess the safety of children through regular face-to-face and collateral contacts, attend all family court matters pertaining to cases, prepare required reports including Family Assessment and Service Plans (FASPs) and Permanency Hearing Reports (PHRs) in a timely, efficient, and thorough manner.
- Maintain accurate records of each case, ensuring proper documentation and compliance with regulatory requirements.
- Act as a liaison between clients and other service providers, facilitating seamless coordination of services.
- Assist in mentoring and training the unit's caseworkers and providing guidance on best practices and OCFS protocol.
- Responsible for the unit in the absence of Case Supervisor Grade B.
Caseworker
Niagara County Department of Social Services
Niagara Falls, USA
12.2021 - 12.2023
- Assessed the safety of children through face-to-face and collateral contacts with relatives and foster parents.
- Documented progress notes, FASPs, PHRs, and other important contacts in Connections.
- Maintained a full caseload, attend all family court matters pertaining to cases, and case conference with supervisor weekly.
General Manager
Crunch Fitness
Niagara Falls, USA
05.2012 - 12.2021
- Drove year-over-year business growth while leading operations
- Maximized efficiency by coaching and mentoring 40 team members on principles, industry practices, company culture, procedures and various systems
- Designed modern employee recognition program which boosted productivity and improved morale
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales
Internship Student
Northpointe Council
Lockport, USA
01.2015 - 05.2015
- Co-facilitated recovery management individual and group sessions on an ongoing basis
- Maintained data as related to client sessions and entered progress notes and treatment plans
- 150 hours of field experience in substance abuse counseling setting
Education
Bachelor of Arts - Psychology
SUNY Buffalo State
Buffalo, NY05.2015
Training Experience
- Child Welfare Foundations Training
- Child protective Services Response Training
- CPS Bridge Program
- Mandated Reporter Training
- Advanced Legal Training
- Mental Health First Aid Training
- Niagara County Leadership Training
Timeline
Senior Caseworker
Niagara County Department of Social Services
12.2023 - Current
Caseworker
Niagara County Department of Social Services
12.2021 - 12.2023
Internship Student
Northpointe Council
01.2015 - 05.2015
General Manager
Crunch Fitness
05.2012 - 12.2021
Bachelor of Arts - Psychology
SUNY Buffalo State