Maintain a full caseload with less direct supervision, assess the safety of children through regular face-to-face and collateral contacts, attend all family court matters pertaining to cases, prepare required reports including Family Assessment and Service Plans (FASPs) and Permanency Hearing Reports (PHRs) in a timely, efficient, and thorough manner.
Maintain accurate records of each case, ensuring proper documentation and compliance with regulatory requirements.
Act as a liaison between clients and other service providers, facilitating seamless coordination of services.
Assist in mentoring and training the unit's caseworkers and providing guidance on best practices and OCFS protocol.
Responsible for the unit in the absence of Case Supervisor Grade B.
Caseworker
Niagara County Department of Social Services
12.2021 - 12.2023
Assessed the safety of children through face-to-face and collateral contacts with relatives and foster parents.
Documented progress notes, FASPs, PHRs, and other important contacts in Connections.
Maintained a full caseload, attend all family court matters pertaining to cases, and case conference with supervisor weekly.
General Manager
Crunch Fitness
05.2012 - 12.2021
Drove year-over-year business growth while leading operations
Maximized efficiency by coaching and mentoring 40 team members on principles, industry practices, company culture, procedures and various systems
Designed modern employee recognition program which boosted productivity and improved morale
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales
Internship Student
Northpointe Council
01.2015 - 05.2015
Co-facilitated recovery management individual and group sessions on an ongoing basis
Maintained data as related to client sessions and entered progress notes and treatment plans
150 hours of field experience in substance abuse counseling setting
CHILD WELFARE SPECIALIST II at MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICESCHILD WELFARE SPECIALIST II at MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICES