Betty Donald
Albuquerque
Summary
With a proven track record at Navajo Nation, I enhanced casework efficiency and effectiveness, demonstrating exceptional multicultural sensitivity and client advocacy. My expertise in individual counseling and team collaboration led to holistic client solutions, underpinned by strong interpersonal communication and meticulous case documentation skills.
Overview
2024
2024
years of professional experience
Work History
Senior Caseworker
Navajo Nation
- Streamlined casework processes for increased efficiency and effectiveness in serving clients.
- Collaborated with interdisciplinary teams to develop holistic solutions for clients'' needs.
- Established rapport with diverse clientele by demonstrating cultural competence and sensitivity in all interactions.
- Maintained accurate records of each case, ensuring proper documentation and compliance with regulatory requirements.
Principle Caseworker
Navajo Nation
08.2009 - 06.2023
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Education
Bachelor Of Science - Animal Science
University of Arizona
Tucson, AZCertificate - Human Services
University of New Mexico
Gallup, NM05.2008
Associate Of Applied Science - Agriculture
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05.1984
Skills
- Family support
- Multicultural sensitivity
- Training and supervision
- Case information confidentiality
- Highly effective communication
- Client advocacy
- Motivational interviewing
- Interpersonal and written communication
- Records management
- Conflict mediation
- Case investigations
- Case file documentation
- Service assistance and support
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Organizational skills
Timeline
Principle Caseworker
Navajo Nation
08.2009 - 06.2023
Senior Caseworker
Navajo Nation
Bachelor Of Science - Animal Science
University of Arizona
Certificate - Human Services
University of New Mexico
Associate Of Applied Science - Agriculture
Maricopa Community Colleges, Mesa Community College
Similar Profiles
Cynthia AtineCynthia Atine
Gentle Ironhawk Shelter Manager at Utah Navajo Health Systems/Navajo Nation S.S.DGentle Ironhawk Shelter Manager at Utah Navajo Health Systems/Navajo Nation S.S.D
Parold YazzieParold Yazzie
Senior Police Officer at Navajo NationSenior Police Officer at Navajo Nation
Scott TsosieScott Tsosie
Security Officer at Navajo NationSecurity Officer at Navajo Nation
Dora SmithDora Smith
Secretary/Treasurer at Navajo NationSecretary/Treasurer at Navajo Nation
Marianna SanchezMarianna Sanchez
Billing Specialist at Alarm ResearchBilling Specialist at Alarm Research