Kaylea Terry
Alderson,WV
Summary
Dynamic phlebotomist with proven expertise at Mako Medical Laboratories in venipuncture and patient care. Successfully enhanced patient satisfaction through exceptional service and efficient appointment coordination. Skilled in HIPAA compliance and medical records maintenance, ensuring accurate documentation and streamlined operations. Committed to delivering results in fast-paced healthcare environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Phlebotomist
Mako Medical Laboratories
Lewisburg, WV
08.2025 - Current
- Managed patient scheduling and appointment coordination using electronic health record systems.
- Processed insurance verification and handled billing inquiries to ensure accurate patient records.
- Assisted in maintaining office inventory and ordering medical supplies as needed.
- Provided exceptional customer service by addressing patient concerns and inquiries promptly.
Medical Receptionist
WVSOM Health
Lewisburg, WV
07.2023 - 08.2024
- Managed patient scheduling and appointment coordination using electronic health record systems.
- Processed insurance verification and handled billing inquiries to ensure accurate patient records.
- Assisted in maintaining office inventory and ordering medical supplies as needed.
- Provided exceptional customer service by addressing patient concerns and inquiries promptly.
Education
General Healthcare Pathway - Phlebotomy
New River Community And Technical College
Lewisburg, WV08.2025
High School Diploma -
Greenbrier East High School
Lewisburg, WV06.2023
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA
- Paperwork processing
- Recording data
- Medical records maintenance
Certification
First Aid and CPR Certified
Timeline
Phlebotomist
Mako Medical Laboratories
08.2025 - Current
Medical Receptionist
WVSOM Health
07.2023 - 08.2024
General Healthcare Pathway - Phlebotomy
New River Community And Technical College
High School Diploma -
Greenbrier East High School