Kayleb Stewart
Cedar City
Summary
Developed exceptional communication and public speaking skills in high-energy, customer-focused environment. Proven ability to engage diverse groups, learn new things quickly, on the move adaptability, and teach information in a fun and interesting way. Enthusiastic on learning new things and meeting new people.
Overview
2
2
years of professional experience
Work History
Tour Guide
Adventure Ketchikan Tours
04.2024 - 10.2024
- Engaged diverse groups by providing informative and entertaining tours.
- Monitored conditions to adapt tours for optimal safety and enjoyment.
- Built personal relationships with guests to promote positive experiences.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.
Secretary
Sand Mountain Offroad
12.2023 - 02.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Tour Guide
Adventure Ketchikan Tours
06.2023 - 10.2023
- Adapted itineraries to accommodate unexpected changes for enhanced visitor satisfaction.
- Explored cultural significance to enrich overall tour experience for guests.
- Articulated information clearly by using engaging storytelling techniques.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Crafted and distributed engaging promotional materials, drawing attention to seasonal tours and special events.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Checked tour vehicles for cleanliness, safety and functionality.
- Worked closely with management staff to create new and lucrative tours.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
HVAC Assistant
North Star Heating & Air Conditioning
01.2023 - 05.2023
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
- Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
- Exemplified professionalism at all times when interacting with clients, colleagues, and supervisors to maintain a positive company reputation.
- Maintained safe work environments by adhering to strict safety protocols and guidelines.
- Inspected and tested machinery and equipment to diagnose malfunctions.
Education
High School Diploma -
Hurricane High School
Hurricane, UT05-2022
Skills
- Public speaking
- Quick Learner and very adaptable
- Presentation skills
- Exceptional communication
- Safety consciousness
- Creative solutions
- Humor and wit
- Social perceptiveness
- Group oversight
- Team building
Timeline
Tour Guide
Adventure Ketchikan Tours
04.2024 - 10.2024
Secretary
Sand Mountain Offroad
12.2023 - 02.2024
Tour Guide
Adventure Ketchikan Tours
06.2023 - 10.2023
HVAC Assistant
North Star Heating & Air Conditioning
01.2023 - 05.2023
High School Diploma -
Hurricane High School
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