Kaylee Ashcraft
American Fork
Summary
Dynamic professional with a proven track record in hospitality and retail, honed at companies like Associated Foods. Excelled in fast-paced environments, enhancing customer satisfaction through exceptional service and maintaining meticulous cleanliness. Skilled in inventory management and conflict mediation, demonstrating a blend of hard and soft skills. Achieved a notable improvement in team efficiency and customer loyalty. I am determined and willing to learn whatever it takes to do a job. I love helping people and feeling accomplished at the end of a day.
Overview
6
6
years of professional experience
Work History
Barista
Target
12.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier
Associated Foods
12.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Baker
Associated Foods
03.2019 - 12.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Biology -
Utah Valley University
OremHigh School Diploma -
American Fork High School
American Fork, UT05.2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Decision-making
- Safe food handling
- Hospitality service expertise
- Quality control
- Inventory management
- Performance improvement
- New hire training
- Ordering procedures
- Conflict mediation
Timeline
Barista
Target
12.2021 - Current
Cashier
Associated Foods
12.2019 - 12.2021
Baker
Associated Foods
03.2019 - 12.2019
Biology -
Utah Valley University
High School Diploma -
American Fork High School
Similar Profiles
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Agustin LopezAgustin Lopez
Team Member at TargetTeam Member at Target
Nazya RoperNazya Roper
Food and Beverage/General Merchandise Associate at TargetFood and Beverage/General Merchandise Associate at Target
Taylor SonntagTaylor Sonntag
Digital Marketing Coordinator at ColliersDigital Marketing Coordinator at Colliers