Kaylee Burton
Yorktown
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Lifeguard
Clearwater Pool Management
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Entered water immediately to pull struggling swimmers to safety.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Sales Associate
American Eagle Outtfitters
08.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Allied Health Science
Radford University
Radford, VA05-2028
High School Diploma -
Tabb High School
Yorktown, VA06-2023
Skills
- Attention to detail
- Customer service
- Computer proficiency
- Problem-solving
- Strong Work Ethic
- Time Management skills
- Team collaboration
Certifications
- Adult and Pediatric First Aid/CPR/AED Red Cross Certification Valid until Jun 27, 2025
- Lifeguarding with CPR/AED for Professional Rescuers and First Aid Red Cross Certification Valid until June 8, 2025
Timeline
Lifeguard
Clearwater Pool Management
05.2022 - 08.2023
Sales Associate
American Eagle Outtfitters
08.2021 - 03.2022
Bachelor of Science - Allied Health Science
Radford University
High School Diploma -
Tabb High School
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