Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Byrum

Columbus, IN

Summary

Results-driven professional with a strong background in customer relations and team leadership. Experienced in training staff and implementing strategies to improve service quality and classroom dynamics, ready to contribute to educational excellence.

Overview

7
7
years of professional experience

Work History

Paraprofessional

Edinburgh Community School
Edinburgh, IN
09.2023 - Current
  • Supported classroom instruction by assisting teachers with lesson plans and materials.
  • Facilitated small group activities to enhance student engagement and learning outcomes.
  • Implemented behavioral management strategies to promote positive classroom environments.
  • Collaborated with special education staff to adapt resources for diverse learner needs.

Assistant Manager

Ann Inc.
Edinburgh, IN
09.2021 - 05.2023
  • Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
  • Coordinated training sessions for new team members, fostering a collaborative work environment.
  • Implemented visual merchandising strategies to optimize product presentation and drive sales.
  • Analyzed customer feedback to refine service protocols and improve overall customer satisfaction.

Sales Lead

Loft Outlet
Edinburgh, IN
10.2019 - 09.2021
  • Led sales team to exceed monthly targets through strategic planning and resource allocation.
  • Mentored junior staff, enhancing their product knowledge and customer engagement skills.
  • Analyzed sales data to identify trends, driving adjustments in marketing strategies.
  • Developed training programs to improve team performance and customer service techniques.

Education

Master of Arts - Special Education

Western Governors University
Salt Lake City, UT
12-2026

Bachelor of Arts - English Literature

Indiana University Purdue University Indianapolis
Indianapolis, IN
2023

Skills

  • Proofreading proficiency
  • Accuracy and attention to detail
  • Research and data collection
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Microsoft Office

Timeline

Paraprofessional

Edinburgh Community School
09.2023 - Current

Assistant Manager

Ann Inc.
09.2021 - 05.2023

Sales Lead

Loft Outlet
10.2019 - 09.2021

Master of Arts - Special Education

Western Governors University

Bachelor of Arts - English Literature

Indiana University Purdue University Indianapolis