Dynamic and dedicated professional with experience at Starbucks and Cincinnati Pool Management. Proven ability in emergency response and exceptional customer service, ensuring safety and satisfaction. Skilled in time management and problem-solving, consistently maintaining high standards of cleanliness and efficiency while fostering a friendly environment. Committed to enhancing team performance and guest experiences.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
South Lebanon, OH
10.2024 - Current
Lifeguard
Cincinnati Pool Management
Mason, OH
10.2022 - 09.2024
Executed emergency response protocols to ensure rapid action during critical incidents.
Facilitated regular training drills to enhance team preparedness and response times.
Conducted routine inspections of pool equipment to maintain functionality and safety standards.
Implemented safety policies and procedures to promote a secure swimming environment.
Monitored pool activities to identify potential hazards and prevent accidents.
Administered first aid and CPR to individuals in distress, ensuring timely medical assistance.
Collaborated with team members to maintain high standards of pool safety and hygiene.
Engaged in conflict resolution with patrons to uphold facility policies and ensure safety.
Maintained readiness of emergency equipment, including first aid kits and rescue devices.
Provided support during special events, ensuring adherence to safety protocols.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.