Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kaylee Carr

Tampa,,Florida

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Financial Services Representative

Charles Schwab
07.2023 - 12.2023
  • Monitored changes in financial markets and kept clients informed of latest developments.
  • Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.

Customer Service Representative

Omni Interactions
11.2021 - 04.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

ROW Agent

Bowman Consulting Group
11.2022 - 01.2023
  • Searched public domain records and private databases to locate property ownership documentation.
  • Identified existing property easements to facilitate transmission line construction process.
  • Interpreted job schematics and transmission line route documentation to identify land easement requirements.
  • Conducted property acquisition negotiations with landowners impacted by transmission line route construction.

Sales Associate

JCPenney
10.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Skills

  • Upbeat and Positive Personality
  • Efficient and Detail-Oriented
  • Multitasking Abilities
  • Contract Negotiation

Certification


  • CNP - Certified Notary Public - November 2022
  • Security Industry Essentials Exam

Timeline

Financial Services Representative

Charles Schwab
07.2023 - 12.2023

ROW Agent

Bowman Consulting Group
11.2022 - 01.2023

Customer Service Representative

Omni Interactions
11.2021 - 04.2023

Sales Associate

JCPenney
10.2020 - 02.2021

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Kaylee Carr