Kaylee Carr
Tampa,,Florida
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Charles Schwab
07.2023 - 12.2023
- Monitored changes in financial markets and kept clients informed of latest developments.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
Customer Service Representative
Omni Interactions
11.2021 - 04.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
ROW Agent
Bowman Consulting Group
11.2022 - 01.2023
- Searched public domain records and private databases to locate property ownership documentation.
- Identified existing property easements to facilitate transmission line construction process.
- Interpreted job schematics and transmission line route documentation to identify land easement requirements.
- Conducted property acquisition negotiations with landowners impacted by transmission line route construction.
Sales Associate
JCPenney
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Skills
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Multitasking Abilities
- Contract Negotiation
Certification
- CNP - Certified Notary Public - November 2022
- Security Industry Essentials Exam
Timeline
Financial Services Representative
Charles Schwab
07.2023 - 12.2023
ROW Agent
Bowman Consulting Group
11.2022 - 01.2023
Customer Service Representative
Omni Interactions
11.2021 - 04.2023
Sales Associate
JCPenney
10.2020 - 02.2021