Dependable general worker with a strong track record of efficiently completing tasks across diverse environments. Proficient in manual labor and equipment operation, consistently maintaining a clean and organized workspace. Safety-focused with a robust work ethic and adaptability, dedicated to making a positive impact on. Eager to leverage skills in entry-level opportunities that support company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Panera Bread
Chesterfield, VA
02.2023 - Current
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Fostered a culture of continuous improvement, encouraging innovation and efficiency.
Established clear team goals aligned with company objectives, tracking progress regularly.
Delegated daily tasks to team members to optimize group productivity.
Provided coaching and feedback on employee performance, encouraging professional development.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Reviewed completed work to verify consistency, quality, and conformance.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Apprentice
Greater than Sparrows Salon and Med Spa
Midlothian, VA
03.2022 - 12.2022
Shampooed, conditioned and rinsed clients' hair.
Assisted stylists with product knowledge and application techniques for retail sales purposes.
Conducted consultations with clients prior to beginning a hair treatment session.
Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
Assessed inventory levels of salon retail products to maintain well-stocked stations.
Sanitized tools, followed safety standards and kept salon clean and safe.
Checked in customers for appointments and notified stylists of clients' arrival.
Team Member
Bojangles'
Powhatan, VA
07.2019 - 12.2021
Worked hard to learn required tasks quickly to maximize performance.
Organized inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Identified needs of customers promptly and efficiently.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Answered phone calls regarding inquiries about products or services.