Kaylee Cornick
Glenwood,IA
Summary
Well rounded and versatile logistics professional with proven background in multiple facets of transportation from both carrier and customer perspective. Experienced manager for station operations and optimizing workflow efficiencies. Successfully led teams to enhance operational performance and ensure seamless customer experiences. Demonstrated expertise in problem-solving and effective communication.
Overview
27
27
years of professional experience
Work History
Station Manager
Scan Global Logistics
03.2021 - Current
- Manage all team members to ensure optimal staffing for service and efficiency.
- Evaluate and monitor employee performance regularly, identifying areas for improvement and developing action plans as needed.
- Oversee all international shipments and processes to ensure cost effectiveness and profitability while ensuring gold star customer service.
- Manage all customer relations including pricing contracts and business reviews to ensure long term relationships and to maintain station profitability expectations.
- Manage all vendor service contracts for local station services and oversee annual TSA inspections.
Director of Operations
Werner Global Logistics
12.2007 - 03.2021
- Performed increasing levels of responsibility with promotions starting from Import Operations Supervisor to Associate Director and ending employment as the Direct of Operations - International
- Responsibilities included management of a team of staff coordinating $75M in transportation revenue for ocean & air.
- Conducted regular performance reviews to assess team progress with the development and implementation of a monthly review process standardizing bonuses ensuring performance goals were clear and measurable.
- Conducted all on boarding processes for smooth start up implementation with new customer accounts.
- Developed a standardized SOP for import operations processes to provide easy references for new and existing customers to easily reference.
- Formalized the customer SOPs to provide easy cross training across team members allowing for seamless execution of backup during employee absences.
Customer Service, EDI Coordinator, Transp Manager
Powermate, Inc
11.1997 - 12.2007
- Handled increasing levels of responsibility through various promotions in various aspects of the supply chain for a $300M manufacturing company. Positions include Customer Service Team Lead, EDI Coordinator, Transportation Planning Supervisor, and ending employment as the Transportation Manager and interim Distribution Center Manager for 170,000 sq ft distribution center.
- Customer Service Team lead responsibilities included handling all ad hoc reports for sales and profitability analysis for senior management and sales staff and coordinating all aspects of order fulfillment and customer service for 5 of the company's top 10 accounts.
- EDI Coordinator responsibilities included all aspects of maintaining mapping formats with customers, implementation and testing for new document transactions and customers and coordinating all software upgrade compliance & Y2K testing.
- Transportation Manager responsibilities included overseeing a $17M annualized transportation budget, auditing forecasted expenditures vs actualized costs for cost reduction opportunities. Establishing carrier contracts and setting up new bid process for cost and warehouse production efficiencies. Managed inventory audit processes with weekly cycle count reconciliation and annual warehouse inventory program.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Biology
University of NE
Kearney, NESkills
- Critical Thinking Application
- Operational Management
- Team Building
Timeline
Station Manager
Scan Global Logistics
03.2021 - Current
Director of Operations
Werner Global Logistics
12.2007 - 03.2021
Customer Service, EDI Coordinator, Transp Manager
Powermate, Inc
11.1997 - 12.2007
Bachelor of Science - Biology
University of NE
Similar Profiles
Celso TorresCelso Torres
Warehouse Supervisor at Trans Group/Scan Global LogisticsWarehouse Supervisor at Trans Group/Scan Global Logistics
Jelena MasicJelena Masic
Staff Accountant at SCAN GLOBAL LOGISTICSStaff Accountant at SCAN GLOBAL LOGISTICS
Jill ParkerJill Parker
Logistics Coordinator at Scan Global LogisticsLogistics Coordinator at Scan Global Logistics