Windsor High School
Windsor, MO
Kaylee Cothren
Windsor,MO
Summary
Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Education
Work History
Hostess
Texas Corral
Kalamazoo, MI
06.2022 - 06.2022
- Accommodated special seating requests for guests to enhance satisfaction.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Provided patrons with estimated waiting times during peak service hours.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
Skills
- Guest Flow
- Waiting Tables
- Front of House Management
- Guest Accommodations
- Dining Room Monitoring
- Restroom Servicing
- Active Listening and Communication
- Calendar and Scheduling Software
- Hospitality and Accommodation
- Wheelchair Support
- Warm and Friendly
- Cleaning and Sanitation
- Assigning Tables
Timeline
Hostess
Texas Corral
06.2022 - 06.2022
Windsor High School