Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Coyle

Staten Island,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Temp Worker

Metropolitan Companies
08.2021 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Sought ways to improve processes and services provided.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Managed over 300 customers per day.

Sales Associate

Urban Planet
09.2021 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Associate of Science - Exercise Science

Kingsborough Community College of The City University of New York
Brooklyn, NY
05.2024

High School Diploma -

New Dorp High School
Staten Island, NY
06.2022

Skills

  • Customer Needs Assessment
  • Cash Register Operation
  • Product and Service Sales
  • Sales Training
  • Customer Service
  • POS Systems
  • Customer Relations
  • Staff Mentoring
  • Staff Training

Timeline

Sales Associate

Urban Planet
09.2021 - 07.2023

Temp Worker

Metropolitan Companies
08.2021 - Current

Associate of Science - Exercise Science

Kingsborough Community College of The City University of New York

High School Diploma -

New Dorp High School

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Kaylee Coyle