Kaylee Dahlin
Cartersville
Summary
Director with expertise in strategic planning and team leadership, focused on performance optimization. Achieved significant company growth through the development of efficient operational strategies and strong professional relationships. Skilled in problem solving, decision making, and effective communication to influence stakeholders. Proven track record of delivering innovative solutions and meeting organizational objectives.
Overview
5
5
years of professional experience
Work History
Clinical Operation and Financial Services Director
Hildreth Dental
Cartersville
09.2024 - Current
- Spearheaded initiatives that increased production revenue by 48% through strategic improvements.
- Coordinated comprehensive treatment plans to ensure timeline adherence and boost patient satisfaction.
- Utilized data and feedback to refine treatment presentation strategies, enhancing patient retention rates.
- Oversaw insurance verification and claims processing, reducing billing discrepancies significantly.
- Collaborated with clinical and administrative staff to optimize operational efficiency and improve patient experience.
Leasing Consultant
RKW Residential
Cartersville
03.2024 - 09.2024
- Executed leasing strategies, increasing occupancy rates by 58%
- Developed rapport with prospects through engaging property tours and exceptional customer service.
- Managed leasing inquiries and negotiated lease terms to optimize revenue.
- Effectively marketed luxury apartments, driving higher occupancy and profitability.
Dental Assistant
Alderman Dental
Palm Harbor
08.2023 - 03.2024
- Proficient in chairside assistance, charting, sterilization, and dental radiography, ensuring a smooth workflow and optimal patient comfort.
Account Executive
Sunbelt Staffing
Tampa
05.2023 - 08.2023
- Staffing Account Executive with a proven track record in identifying, acquiring, and nurturing client relationships to meet their staffing and workforce needs.
- Adept at managing end-to-end recruitment processes, fostering candidate pipelines, and collaborating with internal teams to ensure client satisfaction.
Store Manager
TCBY Frozen Yogurt
Cartersville
04.2020 - 05.2023
- By delivering excellent customer service and adhering to standard practices to maximize sales and minimize shrinkage, I continuously exceeded projected monthly sales.
- I accurately balanced daily paperwork, register balance, staffing schedules, deposits, and store inventory.
Education
Bachelor of Business Administration -
Kennesaw State University
Kennesaw, Georgia05.2023
Skills
- Complex problem solving
- Sales strategies
- CRM expertise (Bullhorn, Curve, Slack, Weave, Yardi, RentCafe)
- HCM Software (ADP and UKG)
- Decision making
- Patient care and documentation
- Time management
- Dental X-ray certification
- Verbal and written communication
- Customer service management
- Team leadership
- Quality assurance
- Excel proficiency
- Claims processing
- Medical coding
- Microsoft Word certification
Timeline
Clinical Operation and Financial Services Director
Hildreth Dental
09.2024 - Current
Leasing Consultant
RKW Residential
03.2024 - 09.2024
Dental Assistant
Alderman Dental
08.2023 - 03.2024
Account Executive
Sunbelt Staffing
05.2023 - 08.2023
Store Manager
TCBY Frozen Yogurt
04.2020 - 05.2023
Bachelor of Business Administration -
Kennesaw State University