Kaylee Distefano
Canandaigua
Summary
Results-driven Restaurant Operations Manager with expertise in team leadership, food safety, and quality control. Proven ability to enhance operational efficiency and deliver exceptional customer service in high-volume environments.
Overview
14
14
years of professional experience
Work History
Restaurant Operations Manager
Old Pueblo Grill
Rochester
12.2023 - 03.2026
- Oversaw daily kitchen operations in high-volume mexican-asian fusion restaurant, ensuring efficient prep, line execution, and order accuracy during peak service
- Led, trained and scheduled kitchen staff to maintain speed, consistency and quality across all menu items
- Enforced food safety and sanitation standards, maintaining compliance with health codes and a clean, organized kitchen
- Managed inventory, vendor orders, and food cost controls, ensuring fresh ingredients and minimal waste
- Supervised front of house operations, ensuring excellent customer service, timely requests, catering obligations, and compliance with New York State liquor laws
Culinary Supervisor
Schiano's Pizzeria
Rochester
02.2020 - 12.2023
- Supervised daily kitchen operation, including food preparation, cooking, and order accuracy in a high-volume pizzeria environment
- Enforced food safety and sanitation regulations, FoodSafe certified food handler, maintaining full compliance with health codes
- Delivered strong customer service by handling special requests, resolving complaints and ensuring timely, high-quality and high-volume order fulfillment
Automotive Detail Technician
Delta Sonic
Rochester
10.2011 - 10.2022
- Performed full interior and exterior detailing including washing, waxing, polishing, vacuuming, and stain removal to restore vehicles to showroom conditions
- Operated detailing equipment such as buffers, steam cleaners, and pressure washers safely and efficiently
- Inspected vehicles before and after service to ensure quality standards were met and addressed any customer concerns promptly
- Maintained a clean and organized workspace while managing time effectively to complete multiple vehicles within deadlines
Education
High School Diploma -
Greece Olympia
Greece Skills
- Food safety
- Quality control
- Kitchen operations
- Inventory management
- Vendor relations
- Profit & loss
- Staff training
- Employee scheduling
- Team leadership
- Problem solving
- Customer service
Timeline
Restaurant Operations Manager
Old Pueblo Grill
12.2023 - 03.2026
Culinary Supervisor
Schiano's Pizzeria
02.2020 - 12.2023
Automotive Detail Technician
Delta Sonic
10.2011 - 10.2022
High School Diploma -
Greece Olympia