Kaylee Dix
Gainesville,FL
Summary
General Manager with 5+ years of hands-on retail and service leadership driving membership growth and daily revenue. Boosts conversion and retention through targeted outreach, marketing campaigns, and team sales coaching that elevate closing rates and customer loyalty. Seeking to apply sales-focused operations and customer engagement skills to expand and improve profitability.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
General Manager
HOTWORX UF LLC
Gainesville, FL
08.2021 - Current
- Directed daily operations while driving membership sales through targeted outreach and closing strategies that increased revenue by measurable results.
- Designed and executed marketing campaigns focused on lead generation and conversion to grow member base and engagement.
- Led recruitment and sales training programs that improved team closing rates and overall performance.
- Resolved member concerns promptly to retain accounts and reduce churn.
- Consistently achieved a top sales performer status by exceeding membership and retail sales targets.
Receptionist/ Sales associate
House Of Tans
Gainesville, Fl
09.2021 - 08.2022
- Greeted customers and converted visitors into buyers through targeted product recommendations boosting in-store sales outcomes.
- Applied suggestive selling consistently to tailor offers and achieved measurable increases in transaction value and customer satisfaction.
- Led shift teams to maintain service standards and drove efficient sales operations resulting in improved daily revenue and repeat business.
Education
Bachelor of Science - Microbiology And Cell Science
University of Florida
Gainesville, FL 05.2023 - 04.2026
Associate of Arts - Biological Sciences
Santa Fe College
Gainesville, FLSkills
Sales Closing
Consultative Selling
Lead generation
Customer service
Team collaboration
Time management
Excellent communication
Timeline
Bachelor of Science - Microbiology And Cell Science
University of Florida
05.2023 - 04.2026
Receptionist/ Sales associate
House Of Tans
09.2021 - 08.2022
General Manager
HOTWORX UF LLC
08.2021 - Current
Associate of Arts - Biological Sciences
Santa Fe College