Kaylee Donnelly
Wrentham,MA
Summary
Proven banquet server at Luciano's Lake Pearl, adept in hospitality service expertise and time management, excelled in delivering top-notch customer service and maintaining efficiency in high-pressure environments. Demonstrated strong teamwork and clear communication, significantly enhancing guest experiences during large-scale events. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
Luciano's Lake Pearl
07.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
All American Assisted Living
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Science - Surgical Technology
New England Institute of Technology
East Greenwich, RI09.2024
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Clear Communication
- Hospitality service expertise
Certification
BLS Certified
CPR Certified
Timeline
Banquet Server
Luciano's Lake Pearl
07.2022 - Current
Server
All American Assisted Living
09.2021 - Current
Associate of Science - Surgical Technology
New England Institute of Technology
BLS Certified
CPR Certified
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