Kayla Banna
Seekonk,MA
Summary
Dedicated nursing student currently working towards a Bachelors of Science in Nursing. Graduating in December, 2024. Solid understanding of the role of nurses in interdisciplinary environments. Excellent clinical and people skills. Experienced with patient care, medical procedures, and a variety of clinical settings. Utilizes comprehensive nursing knowledge to assist in diverse healthcare needs. Strong understanding of patient assessments, care coordination, and teamwork in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Waitress
Lake Pearl
10.2023 - Current
- Expanded professional knowledge through ongoing training opportunities provided within the industry.
- Contributed to successful large-scale events by efficiently managing multiple tasks simultaneously under pressure.
- Boosted event efficiency by effectively coordinating with kitchen staff and fellow servers for timely food delivery.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed rapport with clients and coworkers, fostering a collaborative environment conducive to successful banquets.
- Promoted positive guest feedback through exceptional communication and interpersonal skills while attending to their needs.
- Maintained clean and organized banquet areas, contributing to an inviting atmosphere for attendees.
- Supported colleagues when necessary by stepping into different roles during busy periods or when short-staffed at events.
Sales Associate/ OMNI
Kohls
10.2019 - 12.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- OMNI Channel (in-store, online, and hybrid operations) to provide exceptional service and improve the overall shopping experience for customers.
- Help process Order Pickup (BOPIS – Buy Online Pickup In-Store) and Ship From Store orders to ensure timely fulfillment.
- Locate and pull merchandise for customer orders and ensure items are ready for customer pickup or shipping.
Education
Bachelor of Science - Nursing
Rhode Island College
Providence, RI12-2024
High School Diploma -
Seekonk High School
Seekonk, MA05-2019
Skills
- Time Management
- Clinical judgment
- Compassionate communication
- Multitasking
- Personalized patient assistance
- Charting and documentation
- Basic Life Support (BLS)
- Patient Safety
- Patient Assessment
- Patient Education
- Reliability
- Team building
- Adaptability
- Problem-solving abilities
- Professionalism
- Organization
- Critical thinking
Clinical Experiences
- Riverview Rehabilitation & Healthcare Center- Fundamentals/ Geriatric Clinical
- Butler Hospital- Psychiatric Clinical
- Kent Hospital- Labor and Delivery Clinical (Including Postpartum)
- Kent Hospital- Medical Surgical I Clinical (Including Cardiac Cath Lab)
- Hasbro Children's Hospital- Pediatric Clinical, Medical Surgical
- Rhode Island Hospital- Medical Surgical II Clinical
- Providence Country Day- Community Clinical
- Hasbro Children's Hospital- Transitions Clinical, PACU
- Simulation Experience
Certification
- Basic Life Support- American Heart Association
- Health Literacy & Public Health: Introduction
- Health Literacy & Public Health: Strategies for Addressing Low Health Literacy
- LGBTQIA+ Patients and Social Determinants of Health Screening and Documentation
- SALT Mass Casualty Triage Training
- FEMA National Disaster & Emergency Management University- IS- 100.c: Introduction to Incident Command System, ICS-100
Timeline
Banquet Waitress
Lake Pearl
10.2023 - Current
Sales Associate/ OMNI
Kohls
10.2019 - 12.2022
- Basic Life Support- American Heart Association
- Health Literacy & Public Health: Introduction
- Health Literacy & Public Health: Strategies for Addressing Low Health Literacy
- LGBTQIA+ Patients and Social Determinants of Health Screening and Documentation
- SALT Mass Casualty Triage Training
- FEMA National Disaster & Emergency Management University- IS- 100.c: Introduction to Incident Command System, ICS-100
Bachelor of Science - Nursing
Rhode Island College
High School Diploma -
Seekonk High School
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