Kaylee Elliott
Summary
Army Veteran with an active Secret Security Clearance, showcasing expertise in leading and training IT professionals. Proficient in a wide array of technologies including Windows, VPNs, VOIP, firewalls, CISCO devices, routers, modems, switches, servers, and SolarWinds ensuring seamless operations even under the most challenging conditions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
US Army
09.2018 - Current
- Provided exceptional signal communication support and exhibited outstanding leadership while overseeing Satellite Comminations Operators , ensuring complete mission success despite hazardous and stressful conditions during Operation Freedom Sentinel
- Planned and performed multiple company wide system upgrades with Chief Operations Officers
- Provided voice and data to higher level leadership allowing 100% communication between multiple organizations
- Provided outstanding network and technical support , including configuring routers, switches, and hosts to seamlessly integrate with foreign systems, while swiftly restoring systems to their original operational state as needed.
- Maintained company wide Scalable Network Nodes with supporting equipment valued at more than $400K
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Performed system backups and recoveries
- Provided remote and in-person support to resolve issues
- Mentored and trained +80 junior team members, allowing record breaking validations and successful signal communications
- Supported users with NIPR/SIPR voice and data and Video Teleconferencing (VTC)
- Worked with VIP customers to resolve issues with network and hardware services
- Organized weekly meetings with team supervisors to ensure understanding of upcoming assignments and expected maintenance
- Conducted scheduled periodic preventive maintenance and system restores as required
- Implemented disaster recovery plans to ensure business continuity in event of an emergency situation or data loss incident
- Provided essential communication and networking support during Project Convergence at Yuma Proving Ground, earning personal recognition from the supervising General
- Managed networks utilizing a suite of applications including IQCore, VMWare, PaloAlto, Putty, and REDCOM Call Manager
- Installed, operate, and maintained computer systems and local area networks
- Organized company wide monthly training on preventative maintenances and troubleshooting procedures
Education
U.S. Army Advanced Individual Training Signal School
Fort Gordon, GA04.2019
Skills
- CISCO Networking/Switching Fundamentals
- Computer Network Operations
- IT Security
- Troubleshooting
- Fast Learner
- Time Management
- Communication
- Windows OS
- Leadership
- Basic Linux
- VOIP
- IQ-Core
- VMWare
References
References provided upon request
Certification
- CISCO CCNA
- CompTIA Cloud+
- CompTIA Security+
Timeline
Information Technology Specialist
US Army
09.2018 - Current
U.S. Army Advanced Individual Training Signal School
Similar Profiles
Joseph ChiesaJoseph Chiesa
Senior Recruiter at US ArmySenior Recruiter at US Army
Roy LunkwitzRoy Lunkwitz
Network Operations Technician at US ArmyNetwork Operations Technician at US Army
James Jim BallaghJames Jim Ballagh
Protocol Executive Services Manager at US ArmyProtocol Executive Services Manager at US Army
Demarcus GrahamDemarcus Graham
Culinary Specialist at US ArmyCulinary Specialist at US Army
Carolyn SpencerCarolyn Spencer
Information Technologist II/Senior Information Technology Specialist at University Of New HampshireInformation Technologist II/Senior Information Technology Specialist at University Of New Hampshire