Kaylee Frazier
Lufkin,US
Summary
Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin Donuts
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities to ensure smooth operations.
- Preparing and serving food and beverages, such as donuts, coffee, and sandwiches.
- Restocking inventory and tracking supplies to ensure efficient operations.
- Maintaining a clean and sanitary work area, including cleaning equipment and utensils.
- Following safety and sanitation procedures to prevent accidents or injuries.
- Worked front counter, drive-thru and other areas.
Shift Leader
Simple Simon's Pizza
04.2023 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violation or unnecessary work delays due to hazards or inefficient layouts.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Sales Associate & Key Holder
Dollar General
03.2020 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Prepared merchandise for the sales floor by pricing and tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Greeted customers and offered assistance when needed.
Education
Bachelor of Arts - Criminal Justice
Stephen F Austin State University
Nacogdoches, TX12.2024
Associate of Applied Science - Criminal Justice
Angelina College
Lufkin, TX05.2021
Skills
- Time Management
- Problem-Solving
- Safety awareness
- Multitasking
- Clear Communication
- Teamwork and Collaboration
- Team Coordination and Oversight
- Customer Service
- Flexible Schedule
Certification
- Food Handlers License
- CPR Certified
Timeline
Crew Member
Dunkin Donuts
01.2024 - Current
Shift Leader
Simple Simon's Pizza
04.2023 - 08.2023
Sales Associate & Key Holder
Dollar General
03.2020 - 05.2023
Bachelor of Arts - Criminal Justice
Stephen F Austin State University
Associate of Applied Science - Criminal Justice
Angelina College
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