Kaylee Godwin
Coats,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
CMA
Jeffers Mann and Artman Pediatrics
Cary, NC
08.2024 - Current
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Provided support in the development of treatment plans for patients under the direction of a physician.
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Maintained inventory of supplies and equipment to ensure proper functioning of the clinical environment.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Conducted physical assessments including measurements of height, weight, temperature and pulse rate; reported any changes in condition to supervising physician or nurse practitioner.
- Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.
- Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
- Administered injections per physician orders while adhering to all safety guidelines.
- Responded quickly to emergency situations according to established protocols.
- Documented all activities accurately into electronic medical records system.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Scheduled appointments for patients via phone and in person.
- Reviewed patient charts for accuracy and completeness.
- Entered data into electronic health record systems.
- Retrieved patient medical records in response to requests from authorized personnel.
- Monitored compliance with state and federal regulations regarding release of information.
- Provided training to staff members on proper documentation techniques for medical records.
Manager
Buddy's Jewlery
Dunn, NC
11.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Developed annual goals for each department based on market trends and competitor analysis.
- Organized special events such as conferences or training sessions for employees.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Data Entry Clerk
Eastern Carolina Medical Center
Benson, NC
01.2022 - 11.2022
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
- Compiled reports based on gathered information.
- Updated existing records with new or revised information as needed.
Education
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Sanford, NC05-2025
Certificate - Medical Coding And Billing
Central Carolina Community College
Sanford, NC05-2025
Diploma - Medical Assisting
Central Carolina Community College
Sanford, NC07-2024
Skills
- Month-end closing
- Prioritizing stat orders
- Respiratory equipment training
- Vital signs monitoring
- STD counseling
- Patient assessments
- CPR
- Sterilization techniques
- Patient feeding
- Stocking supplies
- Human anatomy and physiology
- Vital signs and examinations
- Payment collection
- Sterile technique
- Wound care and irrigation
- EMR / EHR
- Team management and supervision
- Venipuncture and phlebotomy
- Health screening coordination
- EKG set up and monitoring
- Electrocardiography (EKG)
- Antigen testing
- Medical records confidentiality
- Lab equipment calibration
- Respiratory therapy functions
- Medical terminology proficiency
- Medical terminologies
- Inventory and supply management
- Quick problem solver
Timeline
CMA
Jeffers Mann and Artman Pediatrics
08.2024 - Current
Manager
Buddy's Jewlery
11.2022 - 05.2023
Data Entry Clerk
Eastern Carolina Medical Center
01.2022 - 11.2022
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Certificate - Medical Coding And Billing
Central Carolina Community College
Diploma - Medical Assisting
Central Carolina Community College