KayLee Gonzalez
Nixa,MO
Summary
Dynamic barista with exceptional customer service skills honed at The Grind, adept at beverage preparation and cash handling. Recognized for maintaining high cleanliness standards and efficiently managing multiple tasks. Proven ability to train new hires and customize drinks, fostering customer loyalty through attentive service and a friendly demeanor.
Overview
2026
2026
years of professional experience
Work History
Barista
The Grind
2024 - 2024
- Assisted customers with beverage selections and menu inquiries.
- Operated espresso machines and coffee brewing equipment efficiently.
- Maintained cleanliness of workstations, ensuring compliance with health standards.
- Prepared and served high-quality beverages in a fast-paced environment.
- Proven ability to manage multiple tasks efficiently while working independently.
- Handled cash register transactions accurately and efficiently.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Crew Member
Braums Ice Cream
2025 - Current
- Assisted with food preparation, ensuring adherence to safety and hygiene standards.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Followed instructions for equipment use, maintaining operational safety protocols.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Launch Online Program
Springfield, MO05.2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Independent
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Order taking
- Beverage preparation
- Excellent memory
- Menu memorization
- Inventory management
- New hire training
- Drink customization
- Multitasking and organization
Timeline
Barista
The Grind
2024 - 2024
Crew Member
Braums Ice Cream
2025 - Current
High School Diploma -
Launch Online Program
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