Kaylee Griffin
OHM Concessions
Pensacola,Florida
6
years of professional experience
Dynamic professional with a focus on guest engagement and satisfaction. Recognized for creating welcoming atmospheres and ensuring compliance with health and safety regulations, ready to drive memorable experiences and strengthen loyalty.
Work History
Server
1 Year 11 Months- Resolved customer concerns promptly, fostering positive dining experiences and encouraging patron loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
4 Years 1 Month- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
Bachelor of Science - Biology
- Dentistry Club Member
- Capstone Project: Epstein Barr Virus, Counter-argument Speaker
Associate of Arts - Biology
Skills
Dependable work habits
Guest engagement
Hospitality service expertise
Multitasking abilities
Customer interaction
Strong work ethic
Timeline
Server
OHM Concessions
10.2022 - 09.2024Read More
Server
Florabama
07.2018 - 08.2022Read More
The University of West Florida
Bachelor of Science from Biology
Read More
Pensacola State College
Associate of Arts from Biology
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