Early-career server and usher with strong customer service, clear communication, and fast guest support. Known for attention to detail, teamwork, and resolving needs quickly while maintaining a positive experience.
Overview
4
4
years of professional experience
Work History
Server
P.F. Chang's Bistro
Colorado Springs, CO
02.2023 - Current
Delivered attentive table service while anticipating guest needs and maintaining P.F. Chang's hospitality standards
Guided guests through menu selections, highlighting ingredients, preparation methods, and pairing recommendations
Entered orders accurately in POS system, coordinating timely communication between kitchen and front-of-house teams
Resolved guest concerns promptly, using calm communication to support positive dining experiences
Usher
University of Colorado at Colorado Springs
Colorado Springs, CO
09.2022 - 10.2023
Scanned tickets and verified entry credentials with accuracy and efficiency.
Greeted event guests and directed seating for performances, ceremonies, and campus functions.
Monitored aisles, exits, and audience areas to support safety and smooth crowd flow.
Answered guest questions and provided clear wayfinding throughout event venues.