Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Hagen

Cottonwood Heights,UT

Summary

Compassionate and dependable professional with 10+ years of experience in customer focused roles across retail, health care adjacent, and hospitality settings. Recently certified as a Dental Assistant with hands on training in chairside assisting and patient care. Eager to contribute my attention to detail, teamwork, and commitment to patient comfort to a dynamic dental practice.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Specialty Sales Associate

Target
04.2025 - Current

- Unload and stock incoming shipments efficiently to ensure store readiness before opening hours.

- Maintain and organize inventory to ensure shelves are accurately stocked and faced according to the planogram.

- Demonstrate strong time management, consistency, and attention to detail in a fast paced retail environment.

- Provide support in other departments as needed.

- Early morning fulfillment shift, meeting strict morning deadlines

Pharmacy Agent

WholesomeCo
03.2024 - 04.2025

- Assist with prescription inquiries and offering suggestions based on individual needs.

- Process both card and cash transactions, ensuring secure and accurate payments.

- Handled confidential information with integrity and professional. Following all HIPAA Laws.

- Communicated with patients to answer questions, resolve issues, and enhance customer satisfaction by providing excellent customer service.


Store Manager

Sally Beauty
08.2021 - 03.2024

- Led the day to day operations of a high volume retail store, meeting sales goals and providing excellent customer service.

- Supervised, trained, and scheduled a team of 5-8 associates, providing a positive and safe work environment.

- Managed all inventory control, merchandising, and loss prevention to optimize store performance and help meet sales goals.

- Consistently exceeded performance targets and upheld brand standards

- Managed store opening/closing procedure, cash handling, and bank deposits accurately.


Assistant Store Manager

Sally Beauty
06.2021 - 08.2021

- Trained and onboarded new employees ensuring they understand product knowledge, company policy, and customer service standards.

- Delegated tasks efficiently to maximize time, improve store merchandising, and provide excellent customer service.

- Assist store manager in daily operations, including store management, cash handling, bank deposit, and inventory.


Sales Associate

Sally Beauty
02.2018 - 06.2021

- Greet customers and provide excellent customer service.

- Maintain a clean and organized sales floor to optimize visibility.

- Handle returns and exchanges according to company policy.

- Unload and stock the incoming shipment, assist back stock any over stock.

Front Desk Receptionist

Holiday Inn Express Hotel
11.2018 - 03.2021

- Provide a warm and professional first impression while greeting, checking patients in and out of the hotel.

- Maintain accurate records and organize front desk operations a fast paced environment.

- Answer phone calls promptly, respond to guest inquiries, and concerns to enhance satisfaction and loyalty.

- Collaborate with team members to ensure smooth flow for guests to provide a clean and welcoming space.

Private Nanny

Private Household
10.2017 - 08.2019

- Communicate efficiently and regularly with parents to update them on progress, behavior, and milestones.

- Provide attentive childcare for 2 children, ages 3 and 6, younger child having autism, providing a safe, nurturing, and engaging environment.

- Develop daily schedules and routines to support the children's learning needs, playtime, meals, rest, and any activities.

- Maintained a high level of trust, discretion, and dependability in a private home setting.

Sales Associate

Justice For Girls
09.2015 - 08.2017

- Greeted and provided excellent customer service.

- Maintained clean, organized displays and replenished merchandise to create a welcoming shopping experience.

-Learned to work collaboratively with team members to achieve sales goals and support store operations.

- Developed strong communication and interpersonal skills by engaging with customers of all ages.

Education

High School Diploma -

Murray High School
Murray, UT

Skills

    - Time Management and Organization

    - Customer Service and Communication

    - Attention to Detail

    - Team Collaboration

    - Confidentiality & Discretion

    - Adaptability and Problem Solving

    - Goal Oriented

Certification

  • Certified Dental Assistant from the Dental Fundamentals Assisting Program, and Certificate of Completion in Dental Radiology

Timeline

Specialty Sales Associate

Target
04.2025 - Current

Pharmacy Agent

WholesomeCo
03.2024 - 04.2025

Store Manager

Sally Beauty
08.2021 - 03.2024

Assistant Store Manager

Sally Beauty
06.2021 - 08.2021

Front Desk Receptionist

Holiday Inn Express Hotel
11.2018 - 03.2021

Sales Associate

Sally Beauty
02.2018 - 06.2021

Private Nanny

Private Household
10.2017 - 08.2019

Sales Associate

Justice For Girls
09.2015 - 08.2017

High School Diploma -

Murray High School