Kaylee Haro
Rincon,GA
Summary
Accomplished professional with extensive experience in animal healthcare. Proven leader in animal care and team management. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
19
19
years of professional experience
Work History
Zoo Curator
Hope Ranch Zoo GVS
Guyton, GA
06.2022 - 07.2024
- Served as liaison between zoo owners and USDA and Georgia Game and Wildlife to ensure proper care and husbandry for the animals.
- Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
- Enhanced visitor experience by conducting informative guided tours, explaining animal behaviors and habitats.
- Minimized stress on animals during routine husbandry tasks by employing low-stress handling techniques based on each species'' unique characteristics.
- Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
- Promoted a positive work environment by effectively communicating with team members, conducting staff meetings, and working collaboratively to achieve department goals.
- Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on display.
- Assisted in the safe capture, restraint, and transport of animals when necessary for medical procedures or relocation purposes.
- Collaborated with our veterinarian to administer medications, treatments, and routine health checks for optimal animal care.
- Conducted emergency response drills to prepare for potential situations involving animal escapes, natural disasters, or other critical events affecting zoo operations.
- Monitored animals for behavioral problems and signs of health issues.
- Educated visitors and staff on proper animal care and handling.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled all of the scheduling for staff and for guided tours.
- Monitored inventory of animals, food, medicine, and supplies and ordered as needed.
Lead Veterinarian Technician
Faulkville Animal Hospital
Bloomingdale, GA
06.2020 - 06.2022
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Streamlined workflow processes with effective inventory management and restocking of supplies when necessary.
- Ensured a safe environment for both animals and staff through proper sterilization of equipment and treatment areas.
- Provided excellent customer service, addressing client concerns and answering questions on pet health.
- Exercised strong attention to detail when monitoring and updating patient records, ensuring accurate documentation of treatment plans, medication administration, and test results.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Prepared animals for surgery by clipping fur and disinfecting surgical sites thoroughly to prevent infection risks during operations.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Comforted clients when pets were sick or dying and provided listening ear.
- Conducted regular laboratory work including blood chemistry analysis, fecal exams, urinalysis, skin scrapings, among other tests for accurate diagnosis of medical conditions.
- Supported veterinarians during emergency cases with swift response times to administer critical care effectively under high-pressure situations.
- Assisted in dental cleanings and oral examinations, promoting good oral hygiene in pets.
- Educated pet owners on preventive healthcare measures, increasing overall pet wellness within the community.
- Administered vaccinations and medications as prescribed by the veterinarian, safeguarding animal health.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Assisted veterinarians with radiographs and ultrasounds.
- Collected and prepared specimens for laboratory testing.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Trained and mentored other veterinary staff.
- Placed IV catheters.
Stay at Home Mom
Self-employed
Guyton, GA
09.2012 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated exceptional time management skills while working on multiple projects simultaneously.
Night Shift Lead Veterinary Technician
Veterinary Emergency Care
Mt. Pleasant, SC
03.2007 - 09.2012
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Reduced patient stress by providing compassionate handling and creating a calm atmosphere during examinations and treatments.
- Collaborated with the veterinary team to ensure seamless communication and coordination during emergencies.
- Enhanced clinic efficiency with thorough documentation of patient histories, treatments, and progress.
- Increased client satisfaction by addressing concerns and answering questions regarding their pets'' health and treatment options.
- Developed trusting relationships with clients through empathetic communication and support during difficult decisions regarding their pets'' health statuses.
- Expanded veterinary technician skills through continuing education courses and hands-on training sessions.
- Ensured proper handling of laboratory specimens for accurate results while minimizing contamination risks.
- Streamlined workflow processes to optimize efficiency within the emergency department.
- Supported veterinarians in conducting emergency surgeries on various species with precision and accuracy.
- Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
- Monitored vital signs during anesthesia induction, surgery, and post-operative recovery periods for safe procedures.
- Maintained inventory control within the emergency department by ordering supplies as needed while adhering to budget constraints.
- Adapted effectively to fast-paced working environments requiring critical thinking and problem-solving skills in high-pressure situations.
- Administered medications as prescribed by veterinarians for optimal patient recovery rates.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Trained and mentored other veterinary staff.
Veterinary Technician
Banfield Animal Hospital
Mt. Pleasant, SC
05.2005 - 03.2007
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Administered medications to animals in treatment and documented changes in condition.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Education
High School Diploma -
West Ashley High School
Charleston, SC05.2005
Skills
- Cataloguing and documentation
- Public Engagement
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Patient Monitoring
- Client Communication
- Time Management
- Team Leadership
- Verbal and written communication
- Staff Management
- Staff Training and Development
Timeline
Zoo Curator
Hope Ranch Zoo GVS
06.2022 - 07.2024
Lead Veterinarian Technician
Faulkville Animal Hospital
06.2020 - 06.2022
Stay at Home Mom
Self-employed
09.2012 - 06.2020
Night Shift Lead Veterinary Technician
Veterinary Emergency Care
03.2007 - 09.2012
Veterinary Technician
Banfield Animal Hospital
05.2005 - 03.2007
High School Diploma -
West Ashley High School