Kaylee Heckinger
.
Tampa
Summary
Professional business leader with strong track record in overseeing operations, driving performance, and enhancing profitability. Adept at strategic planning, financial analysis, and process improvement, with focus on collaborative team management and adaptability to changing needs. Known for effective communication, problem-solving abilities, and commitment to achieving organizational goals.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Assistant Business Manager
Fogelman Properties
06.2023 - Current
- Executed timely posting of monthly rent, application fees, deposits, and collections into company platform
- Recovery of payments due following move-out for damages, additional cleaning costs, etc.
- Engaged delinquent residents through letters and in-person meetings to ensure $0 balance by accounting month end
- Facilitate eviction documentation process with property attorneys and participate in court sessions.
- Facilitating resident transitions in computer system to assure accurate property occupancy
- Oversaw preparation of all month-end closeout reports, detailing Occupancy month-end, Accounting month-end, and processing Statement of Deposit Accounts (SODA).
- Serving as Property Manager during absences.
- Adhere to all company policies including but not limited to safety and Fair Housing.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Property Manager
Pacifica Residential
05.2020 - 06.2023
- Assists the RVP in formulation of budgets for each upcoming calendar year.
- Monitored compliance with established budget guidelines during year, reporting any anomalies or exceptions
- Manage monthly assessments of financial statements and compile comprehensive owner reports.
- Facilitates on-time collection, entry, and deposit of all rent amounts.
- Executes evictions and utility cut-offs as necessary for delinquent rents.
- Build and maintain positive vendor relationships to secure accurate invoicing, optimal work scheduling, and necessary certificates of insurance (COI).
- Responsible for approving and submitting all invoices to the corporate office for processing.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Assistant Property Manager
Pacifica Residential
12.2019 - 05.2020
- Coordinated efficient posting of monthly rent, application fees, deposits, and collections received from residents into company platform
- Facilitated the acquisition of payments due after move-out for damages, supplemental cleaning costs, etc.
- Contacting delinquent residents via letters and in person for payment with a goal of $0 due by accounting month end.
- Filing eviction paperwork with property's attorneys and attending court.
- Moving out vacating residents in a computer system to assure accurate property occupancy.
- Responsible for preparing all month-end close out reports including Occupancy month end, Accounting month end, and processing Statement of Deposit Accounts (SODA).
- Standing in for the Property Manager if they are unavailable.
- Adhere to all company policies including but not limited to safety and Fair Housing.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
High School Diploma -
Armwood High School
Seffner, FL05.2019
Certificate -
Phlebotomy Career Training
05.2001 -
Skills
- Adaptability
- Positive interpersonal skills
- Creative Problem Solver
- Operations management
- Financial analysis
Certification
Office Person of the Year Award -2018
Timeline
Assistant Business Manager
Fogelman Properties
06.2023 - Current
Property Manager
Pacifica Residential
05.2020 - 06.2023
Assistant Property Manager
Pacifica Residential
12.2019 - 05.2020
Certificate -
Phlebotomy Career Training
05.2001 -
High School Diploma -
Armwood High School