LAURA BLASKO
Bobtown,PA
Summary
A task-oriented professional with 8+ years of experience in customer service, data entry specifically using Epic, and management of a high volume of calls while maintaining a high quality of service. Excels in communication, adaptability, and collaborating towards optimized patient outcomes.
Overview
21
21
years of professional experience
Work History
Assistant Business Manager
Morgantown Healthcare Center
Morgantown, WV
06.2025 - Current
- Provided support to the business manager in strategic planning activities, contributing to long-term organizational growth.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Managed daily office operations, ensuring smooth workflow and optimal resource utilization.
- Assisted business manager in budgeting, financial planning, and monitoring expenses for cost control.
- Compiled financial reports to document cash receipts, expenditures, and profits, and loss.
- Developed strong relationships with clients, vendors, and internal stakeholders through excellent communication skills.
- Analyzed budget, forecast and revenue trend reports to provide advice and prepare financial statements.
Unit Clerk 7 West
WVU Medicine
Morgantown, WV
07.2022 - 06.2025
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Radiology Service Representative
WVU Medicine- Ruby Memorial Hospital
08.2018 - 07.2022
- Greet patients and verify demographic and insurance information upon arrival
- Schedule and enter orders into EPIC for a variety of Radiology scans and procedures
- Effectively communicate with patients, support systems, and healthcare professionals to provide optimize patient satisfaction
Insurance Specialist
WVU Medicine- Ruby Memorial Hospital
01.2018 - 01.2020
- Compile and prepare reports pertinent to insurance benefits and procedure authorization
- Verify accuracy of accounts and codes to reduce denial of treatment caused by lack of coverage
- Handle a high volume of calls while maintaining high quality service
Paraprofessional- Teachers Assistant for Mentally Disabled and Behavioral Students
Southern Greene School District
01.2005 - 01.2018
- Address behavior and safety needs for students
- Implement behavior improvement plans customized to individual students
- Collaborate with co-workers to provide a safe learning environment for all students
Education
Certificate of Technical Studies - Accounting
Greene County Technical School
Waynesburg, PA06.2000
High School Diploma - General Studies
Southeastern Greene School District
Greensboro, PA06.2000
Skills
- Communication
- Organization
- Customer Service
- Collaboration
- Adaptability
- Microsoft Excel
- Microsoft Word
- EPIC-Medical Software
- Microsoft Outlook
- Form Fast
- CISCO
Timeline
Assistant Business Manager
Morgantown Healthcare Center
06.2025 - Current
Unit Clerk 7 West
WVU Medicine
07.2022 - 06.2025
Radiology Service Representative
WVU Medicine- Ruby Memorial Hospital
08.2018 - 07.2022
Insurance Specialist
WVU Medicine- Ruby Memorial Hospital
01.2018 - 01.2020
Paraprofessional- Teachers Assistant for Mentally Disabled and Behavioral Students
Southern Greene School District
01.2005 - 01.2018
Certificate of Technical Studies - Accounting
Greene County Technical School
High School Diploma - General Studies
Southeastern Greene School District