LAURA BLASKO
Bobtown,PA
Summary
A task-oriented professional with 8+ years of experience in customer service, data entry specifically using Epic, and management of a high volume of calls while maintaining a high quality of service. Excels in communication, adaptability, and collaborating towards optimized patient outcomes.
Overview
21
21
years of professional experience
Work History
Assistant Business Manager
Morgantown Healthcare Center
06.2025 - Current
- Provided support to the business manager in strategic planning activities, contributing to long-term organizational growth.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Managed daily office operations, ensuring smooth workflow and optimal resource utilization.
- Assisted business manager in budgeting, financial planning, and monitoring expenses for cost control.
- Compiled financial reports to document cash receipts, expenditures, and profits, and loss.
- Developed strong relationships with clients, vendors, and internal stakeholders through excellent communication skills.
- Analyzed budget, forecast and revenue trend reports to provide advice and prepare financial statements.
Unit Clerk 7 West
WVU Medicine
07.2022 - 06.2025
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Radiology Service Representative
WVU Medicine- Ruby Memorial Hospital
08.2018 - 07.2022
- Greet patients and verify demographic and insurance information upon arrival
- Schedule and enter orders into EPIC for a variety of Radiology scans and procedures
- Effectively communicate with patients, support systems, and healthcare professionals to provide optimize patient satisfaction
Insurance Specialist
WVU Medicine- Ruby Memorial Hospital
01.2018 - 01.2020
- Compile and prepare reports pertinent to insurance benefits and procedure authorization
- Verify accuracy of accounts and codes to reduce denial of treatment caused by lack of coverage
- Handle a high volume of calls while maintaining high quality service
Paraprofessional- Teachers Assistant for Mentally Disabled and Behavioral Students
Southern Greene School District
01.2005 - 01.2018
- Address behavior and safety needs for students
- Implement behavior improvement plans customized to individual students
- Collaborate with co-workers to provide a safe learning environment for all students
Education
Certificate of Technical Studies - Accounting
Greene County Technical School
Waynesburg, PA06.2000
High School Diploma - General Studies
Southeastern Greene School District
Greensboro, PA06.2000
Skills
- Communication
- Organization
- Customer Service
- Collaboration
- Adaptability
- Microsoft Excel
- Microsoft Word
- EPIC-Medical Software
- Microsoft Outlook
- Form Fast
- CISCO
Timeline
Assistant Business Manager
Morgantown Healthcare Center
06.2025 - Current
Unit Clerk 7 West
WVU Medicine
07.2022 - 06.2025
Radiology Service Representative
WVU Medicine- Ruby Memorial Hospital
08.2018 - 07.2022
Insurance Specialist
WVU Medicine- Ruby Memorial Hospital
01.2018 - 01.2020
Paraprofessional- Teachers Assistant for Mentally Disabled and Behavioral Students
Southern Greene School District
01.2005 - 01.2018
Certificate of Technical Studies - Accounting
Greene County Technical School
High School Diploma - General Studies
Southeastern Greene School District
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