Kaylee Helwig
Montclair,NJ
Summary
Dynamic professional with a proven track record at Starbucks and Panera Bread, enhancing customer satisfaction and fostering positive environments. Skilled in content creation and storytelling, adept at writing, editing, and managing deadlines. Excelled in resolving complex issues, significantly improving engagement through strategic communication and collaboration.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
10.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Associate
Panera Bread
09.2020 - 01.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
Bachelor of Arts - Journalism And Digital Media
Montclair State University
Montclair, NJ05-2026
Skills
- Content Creation
- Storytelling abilities
- Writing and editing
- Deadline Management
Timeline
Barista
Starbucks
10.2022 - 05.2023
Associate
Panera Bread
09.2020 - 01.2022
Bachelor of Arts - Journalism And Digital Media
Montclair State University