Restaurant Hostess
Davio's
11.2023 - Current
- Maintain a welcoming demeanor and greet the guests with a warm smile.
- Answer customer questions about hours, seating, take-out, and menu information.
- Collaborate with other hostesses, servers, and managers to correctly seat guests and provide excellent customer service.
- Demonstrates strong multi-tasking skills by handling phone calls with questions while attending to in-person guest needs seamlessly.
- Handle take-out and gift card transactions through either online systems or cash.
- Handle high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintain an organized waitlist for busy times, ensuring efficient seating of guests.
- Manage and organize reservations, seating arrangements, and keep track of tables turning over.
- Manage reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contribute to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Check in with servers to confirm preparedness before seating customers.
- Assist in maintaining a clean and inviting restaurant environment by clearing tables and organizing the host stand.
- Increase efficiency by organizing menus and updating daily server charts on the online systems.
