Summary
Overview
Work History
Education
Skills
Baby sitting - Volunteer work
Timeline
Generic

Kaylee Hernandez

Natalia,TX

Summary

Dynamic and professional individual with a proven track record in customer service and data management. Excelled in staff training and maintaining health code compliance, resulting in enhanced patron satisfaction and operational efficiency. Skilled in analytical problem-solving and adaptability, consistently delivering error-free data entry to support organizational success.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

5
5
years of professional experience

Work History

Cashier

Longhorn Cafe
06.2025 - Current
  • Managed cash register, ensuring accurate cash handling and reconciliation.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Monitored store environment for cleanliness and organization to enhance customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Data Entry Clerk

N&H Trucking
06.2020 - Current
  • Sorted documents and maintained organized filing process for expenses and billing.
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Coordinated customer inquiries, ensuring timely responses to enhance satisfaction and retention.

Hospitality Worker

Chick-fil-A
12.2024 - 02.2025
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Trained new staff members on proper customer service and hospitality policies.
  • Reduced risks by maintaining clean and organised work environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Restaurant Waiter

Garcia's Bar and Grill
08.2022 - 06.2023
  • Delivered exceptional customer service in high-pressure dining environments.
  • Trained and mentored new staff on menu offerings and service standards.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed multiple tables efficiently, prioritizing guest needs and order accuracy.

Education

High School Diploma -

Pearsall High School
05.2024

Skills

  • Health code compliance
  • Food safety
  • Cleaning and sanitizing
  • Revenue management
  • Analytical skills
  • Problem-solving
  • Adaptability and flexibility
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Professionalism and courtesy
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Baby sitting - Volunteer work

  • Volunteering as a baby sitter on the weekends throughout high school to set a great example in my community.
  • Watching over children as they play to ensure safety.
  • Feeding, bathing and placing the children to sleep.

Timeline

Cashier

Longhorn Cafe
06.2025 - Current

Hospitality Worker

Chick-fil-A
12.2024 - 02.2025

Restaurant Waiter

Garcia's Bar and Grill
08.2022 - 06.2023

Data Entry Clerk

N&H Trucking
06.2020 - Current

High School Diploma -

Pearsall High School

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Kaylee Hernandez