Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Honor Roll Student
Languages
Accomplishments
Certification
Timeline
Generic

Kaylee Jackson

Newport News,VA

Summary

Experienced Server offering solid history of accurate order taking, efficient supply restocking, and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Dining Room Server

Williamsburg Landing
04.2025 - Current
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Took orders and delivered food items to residents in main dining room.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Volunteer

Waters Edge Church
01.2024 - Current
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Led group discussions and activities to meet different community needs.

Server

Virginia Greens Retirement Communiity
09.2024 - 04.2025
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

No Degree - Getting Advanced Diploma

Menchville High School
Newport News, VA
06.2026

Skills

  • Cleaning and sanitization
  • Guest service
  • Dining area maintenance
  • Service prioritization
  • Food handling standards
  • Taking resident orders
  • Table setup
  • Guest relations
  • Dining room services coordination
  • Safe food handling
  • Ticket handling
  • Dining room cleaning

Hobbies and Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact.
  • Fashion and Style
  • Baking
  • Music
  • Volunteer Work
  • Swimming
  • Animal Care
  • Cosmetology

Honor Roll Student

Throughout elementary school to my current high school education, I have maintained A or AB honor roll. I have been in advanced/honors classes my whole educational career, now with many credits completed early on.

Languages

Spanish
Limited Working
English
Native or Bilingual

Accomplishments

    I am a very reliable employee, being constant in my schedule. I train the new servers to be the best they can at their job. I am very loyal and determined to working.

Certification

  • Food Handlers Certification
  • Workplace Harassment Certification

Timeline

Dining Room Server

Williamsburg Landing
04.2025 - Current

Server

Virginia Greens Retirement Communiity
09.2024 - 04.2025

Volunteer

Waters Edge Church
01.2024 - Current

No Degree - Getting Advanced Diploma

Menchville High School

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Kaylee Jackson