Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaylee Kirby

BATAVIA,OH

Summary

Adept Certified Pharmacy Technician with a proven track record at Walmart, enhancing pharmacy efficiency and customer satisfaction. Excelled in medication dispensing and insurance billing, demonstrating exceptional attention to detail and problem-solving skills. Fostered team collaboration, significantly reducing prescription errors and improving patient confidentiality compliance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
12.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Collected co-payments or full payments from customers.
  • Communicated directly with doctors offices via telephone, fax and email.

Assistant Manager

Dollar General
08.2015 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Batavia High
Batavia, OH
06.2010

Nursing

Live Oaks Vocational
Milford,oh
06.2010

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Team collaboration
  • Filling prescriptions
  • Pharmaceutical calculations
  • Patient confidentiality
  • Insurance verification
  • Pharmacy law compliance
  • Advanced math skills
  • Multitasking and organization
  • Stocking medications
  • FDA and HIPAA compliance
  • Prescription labeling

Certification

PTCB certified, immunization certified, CPR certified

Timeline

Certified Pharmacy Technician

Walmart
12.2023 - Current

Assistant Manager

Dollar General
08.2015 - 12.2023

High School Diploma -

Batavia High

Nursing

Live Oaks Vocational

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Kaylee Kirby