- Hiking
- Reading
- Animal Care
- Baking
- Exploring various forms of art, such as painting, traditional drawing and scrapbooking to nurture creativity and personal growth
- Creative Writing
- Strategy Games
- I like looking at the stars and learning about constellations
Kaylee Koster
Summary
Friendly and reliable worker with solid customer service experience from Chick-fil-A, plus hands-on roles in babysitting, pet sitting, and working as a camp counselor. Recognized for great communication, keeping things organized, and working well in a team setting; comfortable handling challenges, staying calm under pressure, and keeping workspaces clean and safe. Always focused on creating a positive, supportive environment for both coworkers and customers.
Overview
8
8
years of professional experience
Work History
Team Member
Chick-fil-A
08.2024 - Current
- Implemented safety protocols, enhancing workplace safety and compliance standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Pet Sitter
Lalaine Pellman
07.2021 - Current
- Provided attentive care to various pets, ensuring their safety and well-being during visits.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Maintained accurate records of pet activities, feeding schedules, and health observations for owner updates.
Babysitter
Kaite and Gabe Koster
01.2018 - Current
- Supervised children during playtime and activities to ensure safety and engagement.
- Assisted with daily routines, including meal preparation and hygiene practices.
- Communicated effectively with parents regarding child behavior and development updates.
- Organized educational games and activities that promoted learning through play.
- Maintained a clean and safe environment, adhering to established safety protocols.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Camp Counselor
Sportsplex
05.2023 - 08.2023
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented creative programs that enhanced camper participation and enjoyment.
- Trained and mentored junior counselors to improve team performance and camper experience.
- Facilitated conflict resolution among campers, promoting a positive environment and teamwork.
- Collaborated with parents to address concerns, enhancing communication between staff and families.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Dairy Queen
Dairy Queen Grill & Chill
04.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Belleville Township East High School
2555 West Blvd, Belleville, IL 6222105-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Leadership qualities
- Computer skills
- Creativity and innovation
- Organizing work stations
- Conflict resolution
- Cleaning
Accomplishments
- Participated in an Art competition through Parks and Recreation and won first place.
- Participated in an art show through my school and won third place in the painting category
- Awarded the Presidential Award through hard work and dedication in eight grade.
Interests
Presidential Award
My Presidential Award is an award show casing hard work and dedication through the 8th grade school year during the time that COVID-19 was on the rise and online schooling was mandatory.
Timeline
Team Member
Chick-fil-A
08.2024 - Current
Camp Counselor
Sportsplex
05.2023 - 08.2023
Dairy Queen
Dairy Queen Grill & Chill
04.2023 - 07.2023
Pet Sitter
Lalaine Pellman
07.2021 - Current
Babysitter
Kaite and Gabe Koster
01.2018 - Current
High School Diploma -
Belleville Township East High School