Kaylee Lemons
Duncan,OK
Summary
Driven and adaptable professional with experience at Walmart, excelling in customer service and payment processing. Demonstrated ability to enhance customer satisfaction and resolve complaints efficiently, showcasing strong work ethic and stress tolerance. Achieved high accuracy in cash handling and transaction management, contributing to positive customer experiences and operational excellence Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
Lemon Grove Child Care & Learnibg
2023.07 - 2024.08
- Complied with strict safety and organizational regulations, policies, and procedures.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of 2 months and 4 years safe and secure with vigilant oversight.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
Online Personal Shopper
Walmart
2020.06 - 2022.07
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Cashier
Walmart
2018.11 - 2020.06
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Empire High School
Duncan, OK05.2019
Skills
- Payment Processing
- Customer Service
- Cash Handling
- POS Systems
- Customer Assistance
- Customer Complaint Resolution
- Fast Learner
- Social Perceptiveness
- Strong Work Ethic
- Stress Tolerance
Timeline
Assistant Teacher
Lemon Grove Child Care & Learnibg
2023.07 - 2024.08
Online Personal Shopper
Walmart
2020.06 - 2022.07
Cashier
Walmart
2018.11 - 2020.06
High School Diploma -
Empire High School
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