Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Kaylee McIntosh

Kaylee McIntosh

Tucson,AZ

Summary

I am currently a stay at home mom looking for job opportunities and able to learn. Dynamic and adaptable professional with a strong background in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in problem-solving and organization, consistently maintaining high standards while managing multiple tasks in fast-paced environments. Committed to continual improvement and fostering a positive work atmosphere.

Overview

3
3
years of professional experience

Work History

Stay at Home Mom

Stay At Home Mom
12.2023 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Fast Food Worker

McDonald’s
02.2022 - 04.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

Education

Cibola High School
Yuma, Az
05.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Verbal communication
  • Decision-making

Timeline

Stay at Home Mom

Stay At Home Mom
12.2023 - Current

Fast Food Worker

McDonald’s
02.2022 - 04.2023

Cibola High School