Kaylee Merrick
STAFFORD,VA
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Customer Service Cashier
CVS Pharmacy
STAFFORD, VA
05.2016 - Current
- Provided excellent customer service at pharmacy checkout and service counter.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and located items in the store.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Educated customers on pharmacy services and promotions available in-store.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Varina High Scool
Stafford , VaSkills
- Point-of-sale operation
- Cash handling procedures
- Inventory management
- Customer assistance
- Complaint resolution
- Product knowledge
- Effective communication
- Problem solving
- Attention to detail
- Phone etiquette
- Customer focus
Timeline
Customer Service Cashier
CVS Pharmacy
05.2016 - Current
Varina High Scool