Kaylee Morones

Katy,TX

Summary

Encouraging supervisor and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Work History

Shift Supervisor

Starbucks Company

10.2020 - Current

Supported Store Manager by taking ownership of new partner training schedules, conducting one-on-one learning sessions, and reinforcing routines after formal training to maintain high standards.
Created individualized training plans based on each partner’s learning style and pace that aligned with the partner development plan pamphlet ensuring every employee is progressing in their role.
Led daily store operations for teams of 4–8 partners, coordinating breaks at a timely manner, positions, and daily tasks to maintain steady shifts and consistently achieve 95%+ in customer experience satisfaction scores.

Education

Bachelor of Science - Accounting

W. P. Carey School of Business, Arizona State University

Tempe, AZ

05-2027

Associates of Arts - Business

Lone Star College-Cyfair

05-2024

Skills

Languages: English (Advanced), Spanish (Intermediate)
Computer Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Slides, Drive)
Technical Skills: Microsoft Excel, POS System Operations, QuickBooks
Activities: Barista Trainer, Design for Gym Apparel
Cash handling

Staff development
Inventory control and record keeping
Operations management
Conflict resolution techniques
Strategic planning

Interests

Gaming, Marketing, Fitness, Reading & Research

LEADERSHIP EXPERIENCE

Planner, Speech and Debate, Lone Star College-Cyfair January 2024 – May 2024
Facilitated communication between team members by planning meet ups, tracking our progress, and organizing supported resources, refining team readiness and teamwork for speech assignments.
Arranged all speech materials and tracked task completion, assisting team members meet deadlines and notably enhanced our public-speaking performance during events.

Timeline