MEGAN VALERIE ALVAREZ
Reseda,US
Summary
Proactive and goal-oriented leader with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company, US
US
04.2022 - Current
- Cultivated a collaborative, respectful, and accountable environment among supervisors.
- Exhibited exceptional customer service by fostering genuine connections and effectively resolving customer concerns.
- Fostered an encouraging environment for partner development by acknowledging achievements and delivering constructive coaching.
- Fostered open communication with team to enhance partner morale and optimize performance.
- Develops dynamic shift plans by forecasting store requirements and reallocates teams of 6+ members to ensure seamless store operations.
Barista
Starbucks Coffee Company, US
US
05.2021 - 04.2022
- Ensured cleanliness and health standards by adhering to safety and sanitation regulations.
- Welcomed customers and used knowledge of coffee beans, brewing methods, and menu items to make recommends to customers.
- Oversaw cash register activities, ensuring accurate handling of cash and card transactions for customer satisfaction.
Retail Stock Associate
Cost Plus World Market, US
US
01.2020 - 10.2021
- Organize and maintain inventory while providing great excellent customer service and support in a fast-paced retail environment.
- Assisted customers with locating items and finding prices.
- Received and processed online orders for store pick-up.
- Assisted with inventory management by restocking shelves with new products.
Education
High School Diploma -
High Tech Los Angeles
Van Nuys, CASkills
- Utilized English fluency and intermediate Spanish skills to facilitate effective communication
- Ambitious individual committed to fostering growth and excellence in all endeavors
- Exhibited strong initiative to drive projects forward and enhance team performance
- Fostered a productive work environment by leveraging strong leadership skills to motivate team members
- Collaborated with colleagues to achieve project goals through effective communication and support Contributed to a positive team environment by fostering cooperation and mutual respect
- Assisted teams in adapting to changing project requirements Supported colleagues in maintaining consistent performance under pressure
LANGUAGES
Spanish
Conversational
Timeline
Shift Supervisor
Starbucks Coffee Company, US
04.2022 - Current
Barista
Starbucks Coffee Company, US
05.2021 - 04.2022
Retail Stock Associate
Cost Plus World Market, US
01.2020 - 10.2021
High School Diploma -
High Tech Los Angeles