Kaylee Nelson
Idaho Falls,Idaho
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate about providing quality care and improving patient safety with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence, and confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Mosaic Medical
01.2019 - 12.2021
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Called and faxed pharmacies to submit prescriptions and refills.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Server
McGrath's Fish House
07.2016 - 09.2018
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Public Health
Oregon State University
Corvallis, ORBachelor of Science - Nursing
Eagle Gate College
Idaho Falls, ID12.2024
Skills
- Certified Clinical Medical Assistant (CCMA)
- Decision-Making
- Coordinating Drug Refills
- Medical terminology in English
- Vital signs monitoring
- Customer Service
- Medication Administration
- Clinical Documentation
- Phlebotomy
- Patient Care
- Electronic Charting
- Heartsaver CPR AED
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS/CPR Certified - 2023
Timeline
Certified Clinical Medical Assistant
Mosaic Medical
01.2019 - 12.2021
Server
McGrath's Fish House
07.2016 - 09.2018
No Degree - Public Health
Oregon State University
Bachelor of Science - Nursing
Eagle Gate College
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