Kaylee Nichols
Summary
College senior seeking a full or part-time summer internship in the technology industry, Driven by a strong work ethic and possess excellent teamwork, problem-solving, and organizational skills. I am eager to gain hands-on experience and am willing to take on any task to contribute to the team's success. With a reliable and dedicated approach, I bring a hardworking and resourceful mindset to every project.
Overview
2
2
years of professional experience
Work History
Intern
IT Department, University of Tennessee Southern
01.2023 - 04.2024
- Collaborated with team members to address complex technical challenges and enhance overall system performance
- Resolved diverse technical issues using Kace Management Ticketing System, minimizing disruptions, and boosting user productivity
- Optimized university computer performance through hardware and software installations
- Diagnosed and resolved vulnerabilities through barracuda
- Provided effective and efficient support to end-users, ensuring smooth operations of IT services
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Registrar
Boys and Girls Club
03.2022 - 06.2023
- Managed a classroom, creating and implementing lesson planss.
- Implemented a secure sign-in/out process using Salesforce, prioritizing child safety and accountability.
- Accurately recorded payments and maintained financial data in Excel, ensuring financial transparency and integrity.
- Improved financial record-keeping, reducing errors, and facilitating smooth financial transactions.
- Maintained comprehensive database of child and family information in Salesforce, improving data accessibility and analysis.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Ensured accurate student records by diligently maintaining and updating information in the database.
Education
BS in Computer Information Systems -
The University of Tennessee Southern
Pulaski, TN05.2025
BS in Cybersecurity -
University of Tennessee Southern
Pulaski TN05.2025
Skills
- Time Management
- Analytical Problem Solving
- Technical Support
- Sales Force
- Database Management
- Customer Support
- Barracuda
- Kace Management
- IRIS
- Microsoft Office
- Communication
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
Accomplishments
- Bank of Frankewing scholarship for academic achievement recipient.
- First Farmers Honors scholarship recipient.
- Presented ARC GIS Data from the Maplewood Cemetery interdisciplinary project at the Lincoln Memorial Honors Conference and at UT Southerns Honors Conference.
Affiliations
- Albert Killen (256)426-3910
- Nan Wakefield (931)363-9853
Timeline
Intern
IT Department, University of Tennessee Southern
01.2023 - 04.2024
Registrar
Boys and Girls Club
03.2022 - 06.2023
BS in Computer Information Systems -
The University of Tennessee Southern
BS in Cybersecurity -
University of Tennessee Southern
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