Kaylee Pauley
Summary
Forward-thinking Senior Sales Manager adept at managing business development and recruiting teams with 20 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
9
9
years of professional experience
Work History
Senior Manager of Talent
Soni Resources Group
01.2023 - Current
- Manage productivity metrics and sales quotas for each employee and manage performance based on GMR, Weekly KPI's and Headcount
- Manage sales and recruiting team placement workflow acquire new clients, obtain job orders, source new candidates, present candidates to clients, secure required paperwork, start assignment, and end assignment
- Conduct weekly one-on-one meetings with each employee and manage personnel issues
- Provide coaching on a frequent basis
- Work with each employee to understand their individual strengths and to align their work around their strengths to maximize productivity
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Sales Manager
OfficeWorks, Inc
10.2018 - 01.2023
- Coach, develop, and mentor each employee to achieve their professional goals and help employees discover different approaches for achieving their goals
- Work with each employee to understand their individual strengths and to align their work around their strengths to maximize productivity
- Manage productivity metrics and sales quotas for each employee and manage performance based on Gross Margin Ramp, Weekly KPI's, and Headcount
- Provide call coaching on a frequent basis
- Conduct frequent one-on-one meetings with each employee and manage personnel issues
- Be adept at Bullhorn ATS, Indeed, Career Builder, LinkedIn, and Google
- Manage sales team placement workflow acquire new clients, obtain job orders, source new candidates, present candidates to clients, secure required paperwork, start assignment, and end assignment
- Manage early terms, interview note audits, and participate in monthly Business Reviews and PAR's with VP of Sales
- Report sales pipeline to VP of Sales weekly
- Conduct random quality calls with clients and candidates to evaluate satisfaction with overall service
- Managing client and candidate issues as 1st line of defense before escalation
- Implementation of specific sales strategies and initiatives from CEO and VP of Sales
- Sourcing and hiring new sales staff as needed
- Employee performance reviews, discipline, and terminations
- Approve weekly timecards and PTO requests
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Division Director
Robert Half International
03.2015 - 10.2018
- Consistently recruited and interviewed 25-30 new candidates on a weekly basis
- Frequently reached new 52 week all-time highs in candidate hours on billing
- Scheduled and conducted client visits with potential new companies and current cliental
- Ran a full desk with an average of 20-25 open requisitions
- Managed to grow the Healthcare Practice 100% year after year
- Utilized Micro J Plus, and Salesforce Software
- Provided strategic direction for team of 5.
- Trained staff and provided successful techniques to improve overall service to customers.
Recruiter/Account Manager
Team Staffing Solutions, Inc
07.2014 - 01.2015
- Managed clients/accounts
- Performed sales calls/Cold call visits
- Recruited applicants for temporary assignments, full-time, and direct hire
- Preformed general office duties-filing, answering phones, emails, etc
- Interviewed applicants, preformed orientations/drug screens and background checks
- Utilized Staff Suite Software
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Education
Bachelor of Science - Healthcare Management, Business
Austin Peay State University
Clarksville, TN05.2014
Skills
- Talent Acquisition
- Equal Employment Opportunity (EEO)
- Human Resource Policies
- Excel Spreadsheets
- Cold Calling
- Startup Recruitment
- Client Relations
- C-Suite Executive Relations
- Strategic Sourcing
- Job Applicant Interviews
- New Hire Training
- Microsoft Office
- Recruitment Strategy Development
Timeline
Senior Manager of Talent
Soni Resources Group
01.2023 - Current
Sales Manager
OfficeWorks, Inc
10.2018 - 01.2023
Division Director
Robert Half International
03.2015 - 10.2018
Recruiter/Account Manager
Team Staffing Solutions, Inc
07.2014 - 01.2015
Bachelor of Science - Healthcare Management, Business
Austin Peay State University
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