Kaylee Pechlin
Summerville,SC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Hostess
RED'S Icehouse
09.2012 - 02.2015
Delivered exceptional guest tours of menu and venue. Achieved high levels of satisfaction through attentive service and personalized interactions.
Server
Watermark Bar and Grille
08.2017 - 11.2019
Ensured efficient service execution while assisting customers with inquiries and requests.
Server
Swig and Swine
06.2020 - 07.2022
Provided informed recommendations on food and ingredients to improve overall customer dining quality.
Server
Stars And Strikes Family Entertainment Center
Summerville, SC
01.2022 - 02.2023
Coordinated care and attention for large gatherings, prioritizing guest experience and comfort.
Server
Logan's Roadhouse-Summerville, SC
Summerville, SC
03.2022 - 04.2024
Managed dining operations to provide outstanding service and maintain high food quality standards.
Education
High school diploma -
Skills
- Food Service
- Beverage preparation
- Host/Hostess
- Customer service
- Upselling
- Restaurant Experience
- Bar cleaning
- Food handling
- Basic math
- Food hygiene
- POS
- Processing cash transactions
- Serving Experience
- Clean workspace maintenance
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Food safety practices
- Table bussing
Certification
- TIPS
- ServSafe Alcohol Certification
Timeline
Server
Logan's Roadhouse-Summerville, SC
03.2022 - 04.2024
Server
Stars And Strikes Family Entertainment Center
01.2022 - 02.2023
Server
Swig and Swine
06.2020 - 07.2022
Server
Watermark Bar and Grille
08.2017 - 11.2019
Server/Hostess
RED'S Icehouse
09.2012 - 02.2015