Miranda Joseph
Hollywood,USA
Summary
Spending years offering many examples of order taking, money handling and product promotion. Greets guests with a genuine sense of positivity, while always maintaining professional, and always try my best to get guests to receive an enjoyable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Hostess
Village Inn
Tallahassee, US
01.2025 - 06.2025
- Greet customers upon arrival
- Present customers a well dressed order
- Run drinks to guests
- Pre Buss/ buss tables to maintain a clean environment
- Take online orders from mobile to online apps
- Present new orders to customers
- Provide a summary of the items of the menu if needed
- Maintain a clean environment
- Always maintain a positive attitude
- Help coworkers with tasks such as cleaning, running drinks, or seating customers.
- Took orders accurately and communicated with kitchen staff effectively.
- Provided excellent customer service to enhance guest dining experiences.
- Provided friendly service to customers in a fast-paced dining environment.
- Operated a POS system to put in orders, split checks, and check out.
Server/Banquets
FSU Stadium
Tallahassee, US
09.2024 - 12.2024
- Greet customers
- Serve customers
- Clean and set up shop
- Refill drinks and
- Delivered food and beverages promptly to designated areas.
- Help guests with their option
- Maintain a professional look
- Served in wine tasting events
- Collaborated with teammates to ensure a smooth experience
Server/Hostess/Carryout
Tijuana Taxi Co
Davie, US
09.2023 - 08.2024
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
- Maintained cleanliness and organization of the host stand area at all times
- Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
- Managed a high volume of phone calls while maintaining excellent phone etiquette standards
- Packed and organized carry out items
Crew Member
GAIA Therapeat
Hollywood, US
08.2022 - 01.2023
- Ran the cash register
- Took customer orders
- Welcomed all customers
- Responsible for answering the phone
- Prepared orders and food items
- Cleared tables
- Opened and closed the restaurant
- Provided exceptional customer service
Education
Junior High School Education -
Hollywood, FL06.2024
Tallahassee Community College
Tallahassee, FLSkills
- Communication skills
- Multitasking
- Time management
- Microsoft Outlook
- Serving
- Host/Hostess
- Customer service
- Organizational Skills
- Microsoft Word
- Food Service
- Fast learner
- Phone Etiquette
- POS system operation
- Team collaboration
- Effective communication
- Attention to detail
- Table bussing
- Food delivery
- Food running
- Table setting knowledge
- Ordering procedures
- Take-out service
- High volume dining
- Cash handling
- Professional appearance
- Dining customer service
- Hostess support
- Guest seating
- Wine service
Certification
- Food Handler Certification, Ongoing
- Certified Medical Assistant, 05/01/24 to 05/31/25
- Workplace Ethics Curriculum Certificate, Ongoing
Languages
- English, Expert
- Haitian Creole, Intermediate
Personal Information
Authorized To Work: US for any employer
Timeline
Server/Hostess
Village Inn
01.2025 - 06.2025
Server/Banquets
FSU Stadium
09.2024 - 12.2024
Server/Hostess/Carryout
Tijuana Taxi Co
09.2023 - 08.2024
Crew Member
GAIA Therapeat
08.2022 - 01.2023
Junior High School Education -
Tallahassee Community College